Allegheny Place

The first year, 2019, that my mother was at Allegheny Place I was very pleased. Now, 2 1/2 years later I am very unhappy and frustrated. During this time there have been 5 executive directors. No one stays long enough to make improvements. More caring and competent workers are needed. I am fortunate...

The first year, 2019, that my mother was at Allegheny Place I was very pleased. Now, 2 1/2 years later I am very unhappy and frustrated. During this time there have been 5 executive directors. No one stays long enough to make improvements. More caring and competent workers are needed. I am fortunate that I am able to visit my mother each day. It’s when I’m not there that I worry about her care, her need for oxygen and leg wraps for circulatory issues. For the past month or longer, there has not been a housekeeper. I clean my mother’s room. The care is lacking but the cost continues to increase. Because of my mother’s dementia, I hesitate to move her to another facility which may cause her to be more confused. At this time I would not recommend Allegheny Place.

I toured Allegheny Place Senior Living Community. I thought it was a nice facility, but it was the first one I've ever been to, and I thought it would be a little less lonely looking. I'm not used to nursing homes yet, and they look kind of lonely. I went in the afternoon and no activities were goin...

I toured Allegheny Place Senior Living Community. I thought it was a nice facility, but it was the first one I've ever been to, and I thought it would be a little less lonely looking. I'm not used to nursing homes yet, and they look kind of lonely. I went in the afternoon and no activities were going on. I saw the 1-bedroom and a studio. I thought they were clean. I only came in contact with the person who was interviewing, and she looked professional, and she was very professional. There was a large room where everyone would associate but I didn't see the amenities too much.

Allegheny Place in Penn Hills has a lanyard with a call button on it, and the rooms are able to control the temperatures for the residents individually. Those two features are what my mother-in-law liked. It's assisted living and she moved there recently. We had anticipated a little more, but there...

Allegheny Place in Penn Hills has a lanyard with a call button on it, and the rooms are able to control the temperatures for the residents individually. Those two features are what my mother-in-law liked. It's assisted living and she moved there recently. We had anticipated a little more, but there were shortcomings in communication when she moved in with regards to procedures. For instance, she is supposed to get a menu at lunchtime to order her meals for the following day, and until I brought it to their attention, they weren't giving her the menu. Her mind is good, so she was aware and was like, "I don't know what I'm getting, and nobody ever gives me the menu." The air conditioning unit also had a foul smell when we moved in, and it took almost a week for them to rectify it. Those things were taken care of, of course. Also, they didn't set her up for a shower schedule and they were supposed to do that upon move-in. Again, I had to go to them and ask them to set that up so if I were not there advocating for her, I don't think those things would have been addressed. Once they were addressed though, it was good. She doesn't care for a lot of the food, but eats them. They do have activities listed, but he has chosen not to participate in them. Most of them are trivia contests and she's not interested in that, but I know they have several activities every day. The facility looks very nice and it's very inviting. One of the reasons we chose it is that it appears very clean and it doesn't have any odors. We're paying completely out of pocket and there's no financial aid for her. They told us that the dining experience should be one such as you're going to a restaurant to receive food. The first few days she was served cold meals, they were brought very late, and portion sizes were all over the place. The taste was mediocre. Again, unless you advocate for the person that's there and request the services that you're paying for, they can be overlooked, but once you tell them that, "Hey, we need X, Y, and Z," then they will do it. It's just that you have to remind them to.

I was very impressed with the tour. everything looked very clean, the apartment looked very roomy. It is a smaller facility , which I liked, and seemed very well staffed. It was a little more expensive than some of the other facilities.