Friends Village At Woodstown

We found the care at Friends Village Assisted Living (Fall 2023) to be extremely lacking and unconscionable. They are in a state of constant turnover, which means they are almost always understaffed. Much of the time, my in-laws would not receive assistance with their basic needs (showering, dressin...

We found the care at Friends Village Assisted Living (Fall 2023) to be extremely lacking and unconscionable. They are in a state of constant turnover, which means they are almost always understaffed. Much of the time, my in-laws would not receive assistance with their basic needs (showering, dressing, etc). Their room was left dirty-- with spills/stains on the floor, soiled linens on the bed, and a stopped-up toilet. We also found their security and safety protocols to be severely flawed. One night, a nurse had to call the police to find my missing FIL. Officers found him face-down on the sidewalk after an "undetermined amount of time". Instead of being invested in my FIL''s well-being and their security breakdown, the management seemed primarily concerned about justifying their practices (not getting sued). Management is quick to throw their employees under the bus in order to save their own reputation. It was a thoroughly demoralizing experience.

Racist from the lower staff to upper management. Full of rich entitled privileged individuals