Symphony at Mentor

I went to Symphony at Mentor. That place was fantastic, and the staff was magnificent. The layout was excellent. It was spacious. The memory care was a different wing, but it was still not separated from the entire facility. It was kind of integrated into the facility, but it was secure. The facilit...

I went to Symphony at Mentor. That place was fantastic, and the staff was magnificent. The layout was excellent. It was spacious. The memory care was a different wing, but it was still not separated from the entire facility. It was kind of integrated into the facility, but it was secure. The facility itself was nice. It was a very, very welcoming environment. The staff were outstanding. Marnie and Laurie were fantastic. They were very, very open. The programs that they offer are top notch. They are first-rate.

Symphony at Mentor had a real strong perfume smell when you walked in, but it was clean. They were very friendly. Everybody was working, and they were all doing tasks. They would stop to say hello. They seemed really very welcoming. The facilities were a little on the old side. The couple rooms that...

Symphony at Mentor had a real strong perfume smell when you walked in, but it was clean. They were very friendly. Everybody was working, and they were all doing tasks. They would stop to say hello. They seemed really very welcoming. The facilities were a little on the old side. The couple rooms that I went into were clean, and everything was well put together.

Symphony at Mentor was quite nice and we thought that the care they provide would be good, but they had a progressive fee structure, which was concerning for us. Other than that, everything was lovely. The executive director was very helpful with her follow-up. I spoke to her two weeks ago and she f...

Symphony at Mentor was quite nice and we thought that the care they provide would be good, but they had a progressive fee structure, which was concerning for us. Other than that, everything was lovely. The executive director was very helpful with her follow-up. I spoke to her two weeks ago and she followed up to determine what our decision had been. That appeared to be a good community for us. They were very helpful and informative. They tried to give you the information you needed to make a decision.

I like the openness of the Symphony at Titus. It's a smaller facility, but there's a high ratio of caregivers to residents, and the residents are assessed and put into neighborhoods that include other residents with the same stage of dementia or Alzheimer's. So, that allows them to be...

I like the openness of the Symphony at Titus. It's a smaller facility, but there's a high ratio of caregivers to residents, and the residents are assessed and put into neighborhoods that include other residents with the same stage of dementia or Alzheimer's. So, that allows them to be compatible with the other people that are living there. I like that very much. The place is immaculately clean and the staff is very friendly and approachable. We chose to put mom in a two-person suite where she shares a bathroom with another resident. The rooms are not huge, but they are very sufficient because they don't spend a lot of time in their rooms. They try to keep them engaged throughout the day. They want them out with the caregivers and engaging with the social workers and the activity director. They have rosary, communion services, prayer services, aromatherapy, and hair care. So, we're happy about that and they do outside visits to state parks and things like that, too (if people are well enough to do that). The grounds within the facility are very clean and very well kept.