Mountain View Health Care

Hospice sent my mother here for respite care the first week of October 2018. She is 87 and because of colon cancer, has chronic diarrhea which she cannot control. She is wheelchair bound and wears Depends. When she had a bowel movement, she rang the bell for help.No one came. She rang several times...

Hospice sent my mother here for respite care the first week of October 2018. She is 87 and because of colon cancer, has chronic diarrhea which she cannot control. She is wheelchair bound and wears Depends. When she had a bowel movement, she rang the bell for help.No one came. She rang several times. Still no one came. So she started yelling for help and her room mate went out to find someone to help her. When they came in-she told my mother yelling would not be tolerated. By this time my mother was upset and crying. She was told they only had 2 people per hall to handle 30 patients and just because she was on Hospice, she would receive no special treatment-that normally they only changed a patient twice a day -once in the morning and once in the evening. How ridiculous is that! Also,my mom who is a retired nurse herself and used to work in a nursing home, said to the lady that brings her food tray one day, "I am a feeder because my hands shake so bad that when I bring the spoon or fork up to my mouth, all the food has fallen off of it." The lady looked at her and made a face and went out in the hallway and said to someone out there, "Ms. Thang in there thinks we''re supposed to feed her!" In addition, my mother was playing Bingo the day they offered it and someone came in and said, "What are you doing in here?" and wheeled her back to her room and told her that because she had misbehaved, she was not allowed to participate in any of the activities they offered there. I would not recommend my dog to stay there. They are cold-hearted and have no compassion. Oh and I forgot to mention, when they did send her home, she had dried poop on the back of her legs!

Love caring for the residents.