Riverview Healthcare Community

The facility has attempted to remove my review, another HUGE RED FLAG! Check all the other sites and read reviews from their own employees!!! I would give this place zero stars if it were at all possible. Please, if you want to preserve any of your loved one''s dignity at all, find another spot. ...

The facility has attempted to remove my review, another HUGE RED FLAG! Check all the other sites and read reviews from their own employees!!! I would give this place zero stars if it were at all possible. Please, if you want to preserve any of your loved one''s dignity at all, find another spot. Except for 1 or 2 caring people, this entire operation is a sham. They would not even put pajamas on my dying mother...because, as I was told by the CNA assigned to my mom at the time, it was too much work!!!! A staff person actually looked in my eyes and told me this! A dying woman doesn''t deserve dignity at Riverview, apparently. So many red flags at this place....From the director of the facility right on down to the CNAs...they are beyond disrespectful and rude to the families of residents and they don''t care at all about the residents personal preferences, especially if the resident can not communicate. Forget it!! My vegetarian mother was fed meat on many occasions and the people there DO NOT EVEN CARE AT ALL. They know that she couldn''t protest even if she wanted to! Abhorrent is what that is!!!! My mother is a highly educated woman with a masters degree who was a well-regarded professor for 30 years. In this place...everyone is treated like they are garbage! Bedside manner is not a term anyone understands in this place! My mother''s diamond ring and necklace were both stolen from her as soon as she arrived there and the home repeatedly lied about it. I filed reports with the RI board of health and the RI State Police, and the State Attorney General, which are all currently being investigated...and then the home retaliated against me and tried to not let me in!!!!!!!!!!! My mother, who was completely immobile ''broke her femur'' and the home doesn''t know how it broke! So, they mishandled her last week, broke her femur and she passed away yesterday. NOBODY DESERVES TO LIVE OR DIE LIKE THIS! Also, check the reviews, on indeed, of past employees who say they would not put their dog here!! They also have a giant glass cage filled with birds, right near the elevator. It should be a warning to anyone considering this place. The birds are stuck in a glass aquarium and that’s their life...How you do anything is how you do everything!!!

I wanted my mother in St. Elizabeth''s but she fell and had a heart attack which caused her dementia to get much worse. She needed a nursing home right away. RI hospital said Riverview would take her. It was on my list as a backup so I accepted it thinking once St. Elizabeth had a bed I''d transfer ...

I wanted my mother in St. Elizabeth''s but she fell and had a heart attack which caused her dementia to get much worse. She needed a nursing home right away. RI hospital said Riverview would take her. It was on my list as a backup so I accepted it thinking once St. Elizabeth had a bed I''d transfer mom. Now there is no way I''ll ever transfer her. This place is amazing. They love my mom and treat her with respect. She''s mostly catatonic and when she does speak you can''t understand her, but the nurses always make her smile. She''s always clean and dressed and well taken care of. They keep me updated on every little detail, which I appreciate. I can''t say enough great things. They also make sure my mom gets up and out with the other ladies even though that''s super difficult to do. I have zero worries now that she''s there. And please don''t listen to other reviews. Yes, I walked in one day to find my mom''s pj''s on another woman. Is this really your biggest concern? This is a dementia ward! It''s basically like being in an insane asylum, sad but true. The patients go in each other''s rooms and take things. They don''t know any better but this is why everything is labelled. If something is missing you can tell the nurses and they will track it down. The nurses have better things to worry about than if a patient has on the wrong shirt. The most important thing is the care our loved ones are receiving. The rest is just petty stuff and not important. Focus on the care and you will see how wonderful this place is and all the amazing things they do for the residents. I am grateful for all the nurses in the dementia ward. Without them I have no clue what I''d do. Also the admissions people are great too. Medicade hadn''t come in yet when she was admitted and I was super nervous they would flag something and expect me to pay $10,000/month. I''m not rich! But the admissions woman told me not to worry we would figure it out and they would never throw my mother out. My mom was in Briarcliffe for a short stay and they kicked her out because Medicare was running out. She was swollen with fluid, she had to walk to the car in her socks because her shoes wouldn''t fit. She had urinary issues among other things and their answer was, well she has a heart condition and dementia this is her life now. Awful! You would never hear this from Riverview. They would make a plan to help the situation and resolve the issues. Thanks so much to the staff there. I feel so relieved knowing my mom is well taken care of. 😌