Serenity Gardens

I recently visited Serenity Gardens while exploring placement options for a loved one. My experience was extremely positive. It was evident that Serenity is a very caring community of people who enjoy what they do. The staff seems to have genuine concern about the individuals entrusted to their care...

I recently visited Serenity Gardens while exploring placement options for a loved one. My experience was extremely positive. It was evident that Serenity is a very caring community of people who enjoy what they do. The staff seems to have genuine concern about the individuals entrusted to their care. Melissa, the admissions director was warm, caring, and compassionate. She answered all of my questions and gave me a wealth of information to make an informed decision.

The best Agency I have worked for, ever. From the Owners to the Administrator, to the Management Team and the caring staff. The Activites are great, the food is fabulous and the care is exceptional and residents smiles are proof of that. Proud to be a member of the Management team at Serenity and wi...

The best Agency I have worked for, ever. From the Owners to the Administrator, to the Management Team and the caring staff. The Activites are great, the food is fabulous and the care is exceptional and residents smiles are proof of that. Proud to be a member of the Management team at Serenity and with the Cardinal family, as integrity is at the utmost importance.

Recently we transferred my sister from another assisted living facility. We are so pleased at the caring and compassionate services that they are providing. We are always kept updated on any changes. Facility is very clean, she likes it a lot better and tells me the food is much better. Thank you fo...

Recently we transferred my sister from another assisted living facility. We are so pleased at the caring and compassionate services that they are providing. We are always kept updated on any changes. Facility is very clean, she likes it a lot better and tells me the food is much better. Thank you for all your hard work and everything you do.

We went to Serenity Gardens. We liked it, and we thought that would be good enough for my husband and me when we get older. We liked it even for ourselves. It was so nice, and the people that live there were nice. The residents we talked to were very happy with the staff and the facilities. When my ...

We went to Serenity Gardens. We liked it, and we thought that would be good enough for my husband and me when we get older. We liked it even for ourselves. It was so nice, and the people that live there were nice. The residents we talked to were very happy with the staff and the facilities. When my husband and I get to that age where we're going to retire, we'll probably end up with separate rooms because we like the place, but we don't want to be in the same room together. The tour was spontaneous. We talked to several residents that weren't planning to be interviewed and we were introduced to the whole staff. The lady there, Melissa, introduced us to everybody. Melissa sat us down, gave us a brochure, and explained everything to us. We went through the whole place. We saw a shared room, which is what my mom will have to get because of her finances. She'll need a semi-private room for $3500 a month, and that's level one. And they'll feed her three times a day, and they'll help her get a bath once a week. That level one includes a lot of things. The surprise was that you got to put $3500 down, which is a nonrefundable deposit. That was the only thing that I didn't like or didn't care for, but they say that goes toward the lifelong activities of the person. Anything that they do for their residents there, they need that extra money for odds and ends for bingo or parties or whatever they want to do together for the residents. There are two places there. There was one for people that wander off, those with a little bit of Alzheimer's and a little bit challenged in their memory. But their facilities, there's just a locked door. They have a protected area, so they don't go wandering off in the road. It's very nice even for the people that can't remember. Of course, the first place we visited was the regular facility for ambulatory people that just need a little bit of help and assisted living. The good thing about it is they will increase their prices like if my mom gets sick or needs more help, I just pay more money. Every time she gets sicker and sicker, I can pay up to level five. They also gave us somebody to contact, so my mom, who is married to two veterans that served in World War II, so she can get aid and attendance, which would also assist her in the money that she needs to live there. She doesn't make enough to go into the place without assistance. I would give them a 5 because, my husband came with me and I said, 'You know what I don't smell?' I said, 'I don't smell pee and I don't smell poop.' That's the first thing I looked for: How does it smell? It smelled good. The food looked good, and the activity sheet looked fine. The staff was very happy there. They introduced us to the lady at the beauty shop. She was supposed to be there for a couple of weeks, and she has been in and out a for a couple of years now because she likes it there. The residents seemed very happy. They just had finished their lunch. They get a hot meal three times a day, and that's important for my mom because she's underweight. Everything was great. The only problem is there's no outside smoking area for the residents, there is for the employees, which I thought was unfair. And that's the only thing I have because my mom's a smoker, and it would be so much easier getting her in a place if she knew she had a place to smoke outside. We didn't eat there. People were leaving the dining area, and they seemed to be happy with the food and there was a menu posted. I took a picture of a menu of the week, and there were options if you didn't like the food on the menu. I think it's pretty good value for the money.