Sierra Oaks Assisted Living and Memory Care

My father has moved into Sierra Oaks Assisted Living and Memory Care. They're wonderful. They were flexible on move-in. We didn't quite have the money at the time, but they let us move in anyway. They prorated them. We get VA benefits, but we're applying for Aid and Attendance and the...

My father has moved into Sierra Oaks Assisted Living and Memory Care. They're wonderful. They were flexible on move-in. We didn't quite have the money at the time, but they let us move in anyway. They prorated them. We get VA benefits, but we're applying for Aid and Attendance and they do a voucher program for that. They'll take whatever the person can pay at the time of move-in until the voucher kicks in. When they get qualified for Aid and Attendance, then Aid and Attendance picks up the bill and they don't charge the tenant anymore. They were flexible based on income, which was super helpful. The rooms are small, but they don't need a whole lot of space because the common areas are all big. The activities, the meals, and everything, it's all community oriented. They're getting them up and out of their room. They want to be out exercising and physically active. The whole point of being there is to try and rehabilitate some of that strength and everything. It's nice that the rooms are decent; they're about the size of a small hotel room. I'm gluten intolerant. If I go there and eat with my dad and they'd allow me to sit down and eat a meal with them, they'll even serve me gluten-free stuff. Pretty much every day, somebody is doing an activity with the people, and it's up to my dad if he wanted to go. They don't force them to do the activities, but they have a lot to offer to them every day. There's always an activity going on in the activity room at certain times of the day. The staff is lovely, plus or minus one or two bad apples. For the most part, my father appreciates the assistance that he has. They're super willing to work with you. He likes that he gets the meals. He can even have it delivered to his room. He just doesn't like the meals that they choose sometimes and he thinks the quality of some of the stuff that they serve is like soup from cans and things like that. I saw him playing bingo and there were about eight or ten residents in the activity rooms playing along. They all seemed to be enjoying it and laughing when I walked through the room. I think they could do a whole lot more personally. It's very reasonable because they offer a sliding scale for the different years of service, depending on what level of care you need. He was able to move in with no money in his pocket at the time. They allowed us a grace period to come up with the first thousand on move-in. They only require like $1000 to move in essentially if you have it. They were flexible enough to let us go mid-December, but they started his tenancy basically on the 1st of January.

The staff that I spoke with at Sierra Oaks Assisted Living & Memory Care was very pleasant and seemed very caring. She was a nice girl. The facility was a little bit older but nice and clean. The memory care level was kind of separated but it looked good. There were different places where the re...

The staff that I spoke with at Sierra Oaks Assisted Living & Memory Care was very pleasant and seemed very caring. She was a nice girl. The facility was a little bit older but nice and clean. The memory care level was kind of separated but it looked good. There were different places where the residents could go outside and walk around the building because it was fenced in, and I thought it was a very good positive thing because my mother loves to walk. I could imagine her walking around the building and having a little bit more space to move around. Inside, the residents were doing different activities. Some were watching TV, some were outside, and some were sitting out on the covered patio. It seemed like a nice big place for people who want to be more active.

My boyfriend and I toured Sierra Oaks Assisted Living and Memory Care, and that's why we decided on that one. It's for assisted living. They have memory care there, but my daughter's mother-in-law doesn't require memory care yet. Everything is very clean and organized. The people...

My boyfriend and I toured Sierra Oaks Assisted Living and Memory Care, and that's why we decided on that one. It's for assisted living. They have memory care there, but my daughter's mother-in-law doesn't require memory care yet. Everything is very clean and organized. The people that work there are very kind, and it's very homey. The residents love that place. We talk to five different people, and they were off by themselves. We asked all of them what they thought of the place, and they all gave such positive input. The room is a shared room. It's very convenient, and the bathroom area is large. There's plenty of room for both people and their belongings, so I think it's very comfortable. It's very clean, too. They have lots of activities going on, so no one is going to get bored. They have lots of room to walk outside. There are trails and stuff for them to walk in. And of course, if they have to graduate to memory care, they just move them up the hill on the same property, so it's not like they have to be moved. Upkeep is good. Everything is very clean. There's no garbage around. The maintenance people are out working keeping everything trimmed up and stuff, so it looks good. The dining area is small but very personal. They have small tables with four chairs on them, and it was very clean. The staff told us that if it's not something they can't eat, then they can request something else, and so I was very pleased with that, too.

Not caring with getting the job done so they can socialize. Terrible food. Hard to get a ride to places. Been here 4 months. Cant see the doctor can't get the medications. Tha t I need. Would not recommend Sierra oaks.