Tapestry Senior Living Moon Township

My loved one is currently a resident at Tapestry Senior Living Moon Township and we have had several issues at this facility. The cleanliness hasn't been good. We do the cleaning and until recently, the showering/grooming on most days. We change the bedding, clean the bathroom, and have to request o...

My loved one is currently a resident at Tapestry Senior Living Moon Township and we have had several issues at this facility. The cleanliness hasn't been good. We do the cleaning and until recently, the showering/grooming on most days. We change the bedding, clean the bathroom, and have to request other things to be done. As far as the friendliness, some of the staff are great and very nice to my loved one. Others try to get away with doing very little. We never see the upper level staff unless we initiate it. The Head Manager is not nice, which is also the same feeling expressed by others here, and has a low knowledge level with healthcare. For quality of care, it took over a year to have the correct care provided to our loved one. The food, our loved one has no complaints on, except that the portions aren't enough. We encourage our loved one to ask for more, but our loved one does not. My loved one doesn't participate in the activities. There is minimal value for the money at this facility. I would like to move my loved one, but do not because of my loved one's age and also do not want to change surroundings/add to my loved one's confusion. Instead, one of our family members goes to the facility EVERYDAY. My complaints about this facility are the norm, not the exception.

My mom was at the Tapestry Senior Living Moon Township. Our experience was horrific. It was terrible. The staff was inadequate. They were understaffed and not very well-trained. They were nice, but they should not be in a memory care facility. The food was terrible. The care was non-existent. There ...

My mom was at the Tapestry Senior Living Moon Township. Our experience was horrific. It was terrible. The staff was inadequate. They were understaffed and not very well-trained. They were nice, but they should not be in a memory care facility. The food was terrible. The care was non-existent. There were no activities. The rooms were nice when we got there, but they were never cleaned. You barely saw the staff during the day or any time. If anybody plans on putting their loved one there, they are going to be the ones taking care of them. They better show up every day because the staff won't take care of them. It should be illegal for them to have memory care.

I toured Tapestry Senior Living Moon Township. It was beautiful, it's lovely, and there wasn't anything we didn't like about it. The staff that I met, their personality was altogether different from the other places I toured. I didn't feel the warmth that I did in the other place...

I toured Tapestry Senior Living Moon Township. It was beautiful, it's lovely, and there wasn't anything we didn't like about it. The staff that I met, their personality was altogether different from the other places I toured. I didn't feel the warmth that I did in the other place. There was a lot that they had for the people to do. They had like a little town set up, they had store signs, it's like a town square, they had a little theater where they can go and watch movies, and there's a library where they can take out books. Their amenities were nice and the place was very clean. It's close to restaurants, shopping malls, and churches.

This place was terrible. My mother was there for memory care. She was not checked on in the morning and often missed breakfast. She would be left with her diaper overflowing, so much that she soaked the bed. The clothing that we brought in for her, that was labeled would disappear. The bedding that ...

This place was terrible. My mother was there for memory care. She was not checked on in the morning and often missed breakfast. She would be left with her diaper overflowing, so much that she soaked the bed. The clothing that we brought in for her, that was labeled would disappear. The bedding that we provided would also disappear. The day that we decided that she had to be removed immediately, there was a three foot long rip in the sheet on her bed. There was no mattress pad, the bedding was all wet. My mother was always in a terrible mood but the very day that we moved her, she was as happy as could be. She smiled, suddenly remembered people, would sing all the time. We wondered if they were actually giving her her medication. I would not recommend this location to anyone!! Staff turn over was incredible high. No one would continue there for more than a month or two!