The Holbrook of Decatur

Phil Kolodkin, my husband, and myself, would like to express our gratitude to the entire staff at the Community of Holbrook, Decatur. From the moment we placed my Mother in Law, Marcia, in the Facility, we knew it was the place for us! We were welcomed with open arms from every member of the staff! ...

Phil Kolodkin, my husband, and myself, would like to express our gratitude to the entire staff at the Community of Holbrook, Decatur. From the moment we placed my Mother in Law, Marcia, in the Facility, we knew it was the place for us! We were welcomed with open arms from every member of the staff! From Omar the Doorman, to Terry the Front Desk Concierge, to all of the 3rd Floor Caretakers ( Charity- Marcia’s best gal ), to all of the wonderful staff in the Dining Room, to the most AMAZING lady, Nascine Letts! Nascine has been our “ Go To” person for EVERYTHING! She not only answers all of phone calls and emails right away, but checks on our mom all the time. She goes above and beyond… to make sure everyone is take care of and happy. Nascine has the biggest heart, she obviously loves her job and loves all of the families and all of the residents. Nascine is a gem! Holbrook is a wonderful place… we are so lucky that we feel that our mom is in the safest place… thank you all for what you do each and every day! Warmly, Alison and Phil Kolodkin Alison F. Kolodkin

Dear Nascine, I write this letter with my heart overflowing with profound gratitude, compelled by the need to express the depth of appreciation that words may scarcely capture. From the moment I first stepped foot into Holbrook, your warmth enveloped me, turning what could have been a mere tour into...

Dear Nascine, I write this letter with my heart overflowing with profound gratitude, compelled by the need to express the depth of appreciation that words may scarcely capture. From the moment I first stepped foot into Holbrook, your warmth enveloped me, turning what could have been a mere tour into a welcoming embrace. Navigating the complexities of entrusting a senior parent into the care of others is a daunting task, laden with constant worry. Yet, in you, I found a pillar of reassurance and tranquility. Seeking peace of mind became a reality as you orchestrated my mother''s transition with seamless grace, flawlessly, and with a precision that bespoke a dedication beyond mere duty. In moments of challenge, your unwavering support made the journey less arduous, guiding my steps with a compassion that transcends professional obligation. Your acts of grace and kindness illuminated not only your commitment to Holbrook''s residents but also the genuine care that defines your every action and character. Your faith in God, Nascine, became a solace to me, echoing the sentiment that my decision to bring my mother to Holbrook was a divine intervention. Your words resonated deeply, nearly bringing tears, as they served as a testament to the struggles and uncertainties I had faced in ensuring the care and stability of my beloved mother. I find solace in knowing that she resides in the perfect place, a testament to your pivotal role in this transformative journey. Yet, you didn''t confine your dedication to the pivotal moment of the move; rather, your unwavering commitment extended into every subsequent day, becoming the steadfast guide in my mother''s ongoing journey of adaptation to her new surroundings. Your attentiveness went beyond the ordinary, demonstrating a profound understanding that transition is not a one-time event but an ongoing process. Your support transcended the expected, encompassing not only the practicalities of medical and dialysis appointments but also extending to thoughtful gestures like introductions to staff, fostering a sense of familiarity and comfort. It was the nuanced details, such as your suggestion to place a chair in her closet, that reflected a level of care that goes beyond the ordinary, a consideration for her comfort that touched our hearts deeply. In moments when the challenges of adjusting to a new environment loomed, your gentle and caring touch provided not only solace but also a source of strength. Your ability to see and address the nuances of her daily life showcased a level of commitment that is truly exceptional. Our gratitude knows no bounds, Nascine. Your efforts are not just recognized but sincerely appreciated. In you, we have found not just a caregiver but a compassionate soul who has made an indelible impact on our lives. With heartfelt gratitude.

During my husband''s 1 year at Holbrook, the care and attention he received was truly excellent! Our experience in this lovely community was warm and inviting. His caregivers were always available and glad to help him. Because of the many activities available in assisted living, he was able to enjoy...

During my husband''s 1 year at Holbrook, the care and attention he received was truly excellent! Our experience in this lovely community was warm and inviting. His caregivers were always available and glad to help him. Because of the many activities available in assisted living, he was able to enjoy the pool, paint and create in art classes, play games and exercise daily with new friends he made. In Jennifer''s Parkinson''s Support Group, my husband found others who shared his personal experience and goals. There was a variety of good live entertainment that he especially enjoyed. The Concierge staff, Rorie, Gary and Terry, were always helpful to me and to my husband, as was valet attendant Omar, who assisted in getting him safely in and out of the car when we went out. When it was time to leave Holbrook, the Move-In Manager Nascine helped tremendously and enabled our departure to be an efficient and smooth one for us.

I live here. The food here is barely edible. I am enclosing picture of pot pie. I was served this on December18, 2021. I waited 1 and 1/2 hours for preordered meal to be ready at 12:00. It just keeps getting worse. This place is pitiful. 1/20/2022 This is supposed to be shepherds pie. It was awful. ...

I live here. The food here is barely edible. I am enclosing picture of pot pie. I was served this on December18, 2021. I waited 1 and 1/2 hours for preordered meal to be ready at 12:00. It just keeps getting worse. This place is pitiful. 1/20/2022 This is supposed to be shepherds pie. It was awful. Carrots raw. Tomato basil soup like water. Everything is dumped. No presentation! Not only is the food horrible and of low quality, but both kitchens have a health department rating of B. I do not eat out at a restaurant with a B rating. The story continues. Shepherd’s Pie last night. The worst Shepard’s pie I have ever eaten. These are menus for the whole week. Appetizer choices down to 2 from 4. Lunch and dinner are almost same with a couple of different choices . . Most menu items have been the same. It is really sad that quality of food is awful. Holbrook could do better. It is official We have the worst food on the PLANET. This is current menu for lunch and dinner as 3/22/22. McDonald’s has a menu with more choices. We had a huge staff change. The general manager, chef and food and beverage manager are gone. We had eatable food for a couple of weeks. The horrible food is back as of 4/27. Picture is spaghetti soup from last night The pasta was over cooked and not drained. The sauce had a definite canned taste. The garlic bread tasted like it had been frozen. Lunch was worse. We eat the same very limited menu for 2 weeks. Then they change one or two items. I guess we will go to eating out again .It is now 5/10/22. We stand in line like pigs at a trough. We receive oatmeal soup and leathered boiled eggs. Fruit has been same for 30 months. They take continental breakfast to a new low. We have to take breakfast to our room . Picture of oatmeal soup. The food in general is horrible. The worst food I have ever had for Memorial Day. Cold catfish with skin still on. Chicken legs or cremated brisket. Beyond the realm of horrible. Frozen peach cobbler had 2 peaches.The canned baked beans were equally as bad. May 31, 2022. oatmeal so soupy, it was inedible. Lunch on June 8, 2022. I am not sure what mystery meat is, appears to be reconstituted turkey parts. The food has gotten worse over the last two weeks The big menu has been the same for months. Maybe an occasional desert change. Smaller menu is for the week. Take notice of the $23.00 taco. The air conditioner does not work in dining room and 4th floor. The elevator is broken. Air has been out for months in a lot of areas. Automatic doors to garage have been broken for months. This is July 27, 2022. We are not eating in cafeteria the food is so Bad!!!! On September 2, about 5:00 pm The Chef and sou chef left the kitchen. The chef Said I am tired of this. This is good news. The food could not get worse. We have hired our own chef! Neither of them were here today. We have had 6 chefs. 5 food and beverage managers. We have a menu that never changes. Our menu features eggs, hamburgers, chicken legs and Vietnamese food. It is really sad. To work hard all your life to forage for your food! 9/3:23. We had to pick it up! Horrible, Yuk. September 24. 2023 The food is not fit for human consumption. Just two pictures . Soup was supposed to be minestrone. The other picture is Salad Caprese. We have had a robbery. An intruder entered through the garage elevator. The garage has smelled like an open sewer for two weeks. For this we pay over 164,000 a year. The carpets are filthy in the halls. You can actually smell them. Worst decision of our lives. 10-13-2023 State of our apt. Cabinet handles falling off, Microwave handle broken for months, carpet raveling.. See photos Finally moving. I have not had a stove that worked for five years. The master bath flooded last December. We have feces soaked carpet. See photos We are Moving. They are moving out of here in droves. Rent currently stands at 180;000. They have huge price increases every year. Move here at your on risk!