Willow Park Convalescent Home

My mom was transferred here from her facility with covid. Every time i try to check her status i get disconnected. I continue to call back and am told if they do not answer the phone then it disconnects. I feel this is a very poor system since she has been there 12 days and i have only spoken to a n...

My mom was transferred here from her facility with covid. Every time i try to check her status i get disconnected. I continue to call back and am told if they do not answer the phone then it disconnects. I feel this is a very poor system since she has been there 12 days and i have only spoken to a nurse twice.

My grandmother was @ willow for 10yrs until she passed. This place is horrible never liked it from the time she entered. The aides & nurses that took care of her were nice but the management was silly as idk what. They never consulted with my mom about anything only with a relative of ours although ...

My grandmother was @ willow for 10yrs until she passed. This place is horrible never liked it from the time she entered. The aides & nurses that took care of her were nice but the management was silly as idk what. They never consulted with my mom about anything only with a relative of ours although my mom was a constant visitor. The place reeked of urine. My grandmother’s glasses & clothes disappeared so we could never buy her anything & leave it there. Just a sad depressing place to be. They need new ppl working there from the owners on down. Oh & from they time my grandma was admitted there, they never did any Therapy worth nothing. They stuck her into a wheelchair & after that she could no longer walk. Then they need to remodel the building from the inside out not just the front lobby! New beds tv’s & dressers rooms look drab with the outdated furniture.

I enjoy going there to share the gospel The people are nice

Since I visited 6months ago I have noticed a lot of changes. After speaking with staff I was informed that the new administrator, although she is new to the facility she has been with the company for some time. As I was walking through the facility I noticed, great improvement with repairs, fresh p...

Since I visited 6months ago I have noticed a lot of changes. After speaking with staff I was informed that the new administrator, although she is new to the facility she has been with the company for some time. As I was walking through the facility I noticed, great improvement with repairs, fresh paint, new curtains, new dressers and lighting. Staff was very pleasant and helpful. During dinner the staff was assisting residents to the dining room and residents were excited about the different choices of hot prepared food, drinks, as well as dessert. While visiting I noted how all the residents I encountered was neatly groomed. The building also smelt fresh and clean.