Accel At Willow Bend, located in Plano, Texas, is a facility that provides both nursing home care and assisted living options. With a capacity for 45 current occupants, the facility is certified by Medicare and Medicaid, having participated in Medicare since December 13, 2013. The establishment focuses on rehabilitation and skilled nursing care, offering specialized programs for individuals recovering from strokes and cardiac conditions. In addition to long-term care, the facility provides short-term rehabilitation services, which include physical, occupational, and speech therapy to aid in recovery and improve the quality of life for residents.
Accel At Willow Bend offers various medical support services, including wound care, pain management, vision care, dental care, and podiatry. The facility also includes memory care services for residents with cognitive impairments and provides hospice care to address end-of-life needs. The presence of nurses ensures continuous medical attention, and assistance with daily activities is available. Residents can benefit from the on-site amenities such as a barber/beauty salon, and they have opportunities for social engagement through clubs and communities. The facility accommodates resident and family counseling to support both emotional and practical concerns related to resident care.
While reviews highlight a cheerful atmosphere, professionalism, and effective rehabilitation therapies, there are reports of challenges such as understaffing and communication issues that have occasionally impacted care quality and medication management. Concerns have been raised about patient neglect and hygiene, as well as meal inconsistencies and responses to calls for assistance. To address these concerns, recommendations for improved staffing and communication practices have been made. Despite its well-maintained appearance, Accel At Willow Bend is also encouraged to prioritize comprehensive resident care over cosmetic enhancements to ensure transparency and consistency in service delivery.
Costs at this community start at $2,018 and range up to $6,963. The average price in the community is $4,490, which is less than the average price in the area of $4,685. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.