The Ackerberg Family Sholom West Campus, situated in St. Louis Park, Minnesota, is part of the Sholom organization, which offers a continuum of senior care services such as independent living, assisted living, memory care, and skilled nursing care. Though it emphasizes Jewish-focused senior services, the community is inclusive and welcomes individuals of all backgrounds. The campus aims to deliver personalized and comprehensive support, demonstrated by its recent efforts to enhance resident care and foster community engagement. These initiatives are aligned with its mission to provide a nurturing environment for seniors.

At Ackerberg Family Sholom West Campus, the skilled nursing facility provides a range of medical and care services. Incontinence care is available, offering support to residents who require assistance with personal hygiene. The facility includes clubs and communities, which foster social interaction and provide residents with opportunities to engage in various activities and interests. Ambulatory care is part of the services provided, ensuring that residents with limited mobility receive the necessary support. The campus operates as a secured community, incorporating safety features designed to protect residents, particularly those with memory care needs. Additionally, there is a barber/beauty salon on-site, allowing residents to maintain their grooming and personal care without the need to leave the facility's premises. Diabetes care is also provided, with trained staff available to help manage blood sugar levels and medication requirements.

The facility offers complimentary transportation services to assist residents with both medical and non-medical transportation needs. This service supports residents in attending medical appointments, helping them manage their healthcare effectively. Additionally, the transportation service caters to non-medical purposes, facilitating trips for errands or social engagements that contribute to enhancing the quality of residents' lives and maintaining their independence.

Reviews of the facility present a varied picture concerning the quality of care and staff performance. Many residents and family members appreciate the caring, friendly, and knowledgeable staff; they commend the facility for its cleanliness and the engaging activities available. However, there are criticisms regarding slow response times to call buttons and instances of inadequate attention to residents' needs, which are often attributed to staffing shortages. Some reviews stress the significance of having an outside advocate as a precaution against the lack of initiative or oversight in certain care responsibilities. While therapy services are positively highlighted, there are serious concerns about food quality and medication management. Feedback ranges from highly positive impressions of the care and services to severe critiques emphasizing neglect and mismanagement of resident care.

Costs at this community start at $2,185 and range up to $6,900. The average price in the community is $4,542, which is less than the average price in the area of $4,988. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.