Adelante Ventana in Albuquerque, New Mexico, is a senior living community that provides both assisted-living and senior-living care services. Nestled in the vibrant cultural landscape of Albuquerque, the community is ideally situated to offer residents access to the city's many attractions, including the Sandia Mountains, the Albuquerque Museum, and the famous International Balloon Fiesta, providing plenty of opportunities for day trips and excursions.
While the facility aims to cater to the diverse needs of its residents, reviews from residents and their families have raised significant concerns about the quality of care provided. Residents have reported issues such as inadequate attention and compassion from most staff members, leading to worries about residents' health, notably significant weight loss and the effects of overmedication. These issues underscore the importance of ensuring each resident receives personalized care tailored to their specific health needs.
Dining options have also been a point of contention. Feedback suggests that meals often lack nutritional value and appeal, with choices like frozen fish sticks and drinks like Kool-aid instead of more wholesome options. This highlights a potential area for improvement in the culinary services provided, as proper nutrition is crucial for the well-being of senior residents.
Engagement and interaction between staff and residents seem to be lacking, with reports of minimal activities or social events designed to foster a sense of community and ensure mental and emotional well-being. Concerns over hygiene have also been noted, with some residents reportedly left in soiled conditions and rooms not being properly maintained, which raises questions about the overall cleanliness and standards of living within the facility.
On a positive note, there are mentions of staff members like Martha, who are recognized for their compassion and dedication to providing quality care, standing out against the predominantly negative experiences reported by others. Her efforts highlight the difference that committed and caring staff can make in the lives of residents.
In summary, while Adelante Ventana is positioned in a culturally rich environment with potential for an engaging lifestyle, the reviews suggest that families should carefully consider their options. The expressed dissatisfaction with the facility's current care standards indicates that there is room for improvement, particularly in the areas of personalized care, nutritional offerings, and staff engagement. Families seeking elder care may want to explore other communities that better align with their expectations for quality and compassionate care.
Costs at this community start at $3,000 and range up to $7,087. The average price in the community is $5,043, which is more than the average price in the area of $4,719. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
