Alcime Professional Care, located in Port St. Lucie, Florida, offers assisted living services designed to support residents with varying needs. This facility provides daily living assistance, targeting incontinence care, ambulatory care, memory care, and diabetes care. It is equipped with a secured community environment intended to enhance the safety and well-being of residents, particularly those with memory-related conditions. The staff also offer medication management to ensure residents receive their prescribed treatments correctly.
The facility's approach to care is structured to include incontinence support and assistance with personal hygiene. Ambulatory care is available to residents who need help with mobility or daily tasks involving movement. Memory care services are focused on residents with conditions such as Alzheimer's or other forms of dementia, with an emphasis on providing a secure setting. The community's secured nature aims to prevent wandering and ensure the safety of residents who might be prone to confusion or disorientation.
Despite the services offered, reviews indicate significant concerns regarding the quality of care, highlighting severe shortcomings in emergency response protocols and general staff responsiveness. There are reports suggesting that both staff training and emergency procedures might need reassessment and improvement. Concerns are particularly noted in how the facility handles urgent medical situations, managed communication, and medication safety, with instances of residents having unsupervised access to their medications. These issues have led to an overall impression of dissatisfaction among families and residents, particularly about the protocol requiring permission from ownership before contacting emergency services.
Costs at this community start at $1,992 and range up to $6,710. The average price in the community is $4,351, which is less than the average price in the area of $4,748. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.