Alcoa Pines Health And Rehabilitation is a nursing home facility located in Benton, Arkansas. It provides a range of care services primarily designed for elderly individuals who require comprehensive medical and personal care. The facility is certified by both Medicare and Medicaid, reflecting its compliance with certain care standards and allowing it to offer services to beneficiaries of these programs. Alcoa Pines has been a participant in the Medicare program since September 23, 2005, which underscores its commitment to long-term care provisions in line with federal requirements. The facility is currently home to 91 residents, offering a variety of resources to support their healthcare needs and overall well-being. Additionally, the establishment provides resident and family counseling services to facilitate support and communication during care transitions.

The care environment at Alcoa Pines Health And Rehabilitation involves a mixed perspective from residents and families. Many reviews commend the facility for its clean environment, professional staff, and well-managed transitions into care, as well as having effective rehabilitation support. However, challenges reported by some residents and families include issues with staff interactions, particularly noting instances where staff were perceived as rude or disrespectful. Concerns regarding staffing levels, especially during nights and weekends, have been highlighted, along with indications of ineffective management responses to concerns and unmet resident needs, which have led to adverse health outcomes for some. Furthermore, communication with the administration has been described as inconsistent, affecting overall satisfaction and confidence in the care provided. Although there is appreciation for the positive aspects of the care and environment, these significant issues point to areas that require attention for improving the overall reliability and security offered by the facility.

Costs at this community start at $6,053 and range up to $6,125. The average price in the community is $6,089, which is more than the average price in the area of $4,856. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.