Alhambra Hospital Medical Center Dp/Snf, located in Alhambra, California, functions as both a hospital and a skilled nursing facility, offering comprehensive healthcare services. Certified by Medicare and Medicaid, this facility has been a Medicare participant since April 1, 2008, and is situated within the larger Alhambra Hospital Medical Center. It provides short-term and long-term nursing home care, specializing in medical management, rehabilitation therapies, and support with daily living tasks for individuals in need of ongoing medical attention. The facility has a capacity for 25 occupants and includes provisions for resident and family counseling to aid in care planning and decision-making.
Residents at this facility benefit from a mixed experience in terms of care and support. The skilled nursing facility, integrated with the hospital's acute care services, is designed to offer a continuum of care which includes skilled nursing support, access to caring doctors and nurses, and various medical evaluations. In positive instances, residents and their families commend the staff's friendliness, professionalism, and their ability to effectively communicate despite constraints from the COVID-19 pandemic. This level of communication and care can foster a sense of security for residents and families during challenging times.
However, some reviews highlight concerns about inconsistent care standards and other issues. Negative feedback details occurrences of perceived neglect, discriminatory behavior, and inadequate medical assessment. Complaints also center around prolonged waiting times, unresponsive staff, and administrative errors, which have led to dissatisfaction among some families. There are cited concerns about language barriers and their impact on effective communication, contributing to a perception of discriminatory practices among non-Asian patients. Thus, while many residents experience satisfactory care, others express significant concerns, indicating variability in service that hinges on individual experiences at the facility.
Costs at this community start at $5,494 and range up to $9,050. The average price in the community is $7,272, which is more than the average price in the area of $6,107. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.