Alive at Ridge Road Assisted Living is a facility located in Mount Airy, Maryland, offering a variety of care services primarily focused on assisted living. The community is designed to support residents with different needs, including medical and non-medical assistance. The facility offers a range of care options, including memory care, diabetes care, and non-ambulatory care, tailored to each resident's condition. For ongoing health monitoring, the facility employs nurses to assist with day-to-day medical needs and coordinates with ancillary services like podiatry for specialized care. In addition to medical support, Alive at Ridge Road provides laundry and dry cleaning services to help residents with domestic tasks. There is also provision for hospice care, ensuring comfort and dignity for residents nearing the end of life. The facility promotes social engagement through various clubs and communities, aiming to create a supportive and interactive environment. Despite these offerings, some reviews indicate concerns regarding care quality and management effectiveness.
For residents requiring transportation, Alive at Ridge Road offers complimentary transportation services. These are available both for medical purposes, like doctor appointments, and non-medical outings, seeking to accommodate the varying needs of residents. This service ensures that residents have access to essential appointments and community activities, promoting both health and social engagement.
Reviews from residents and families are mixed. Positive remarks highlight friendly staff and the generally clean condition of the facility, although it is noted that the structure is aging and presents some safety hazards, such as tripping issues. More critical reviews reflect concerns over the quality of care, particularly noting neglectful behavior and poor interaction from the nursing staff. Specific complaints include poor hygiene practices, a lack of engaging activities, and an unapproachable main nurse and management team. Some families have opted to transfer their loved ones, citing dissatisfaction with the services despite initial satisfaction during short-term stays. The experiences of neglectful or rude behavior from staff have overshadowed the positive aspects observed by some visitors and residents.
Costs at this community start at $5,625 and range up to $5,625. The average price in the community is $5,625, which is more than the average price in the area of $5,492. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.