American House Shallowford, located in Chattanooga, Tennessee, provides a variety of senior living options, focusing primarily on assisted living and memory care services. The facility is designed to cater to varying levels of resident needs by offering personalized care in a supportive environment. It features a secured community with an enclosed courtyard, ensuring safety and comfort, especially for those requiring memory care. A barber/beauty salon, fitness programs, and an enclosed courtyard are part of the amenities that enhance the quality of life for the residents.

The care services at American House Shallowford include comprehensive support from a dedicated team of healthcare professionals. Residents have access to 24-hour care staff, as well as nurses and memory-care specialists trained to address specific needs such as incontinence, ambulatory support, diabetes care, and hospice services. The memory care staff are specially trained to offer individualized care strategies and to engage residents in a secured environment. Engagement with healthcare providers is also facilitated to ensure continuity of care, and medication management is provided to help residents maintain their health safely. The community strives to create a familiar and home-like atmosphere, underscored by competent and friendly staff.

Transportation services at American House Shallowford are available for both medical and non-medical purposes. Residents can utilize scheduled and complimentary transportation options to attend medical appointments and participate in community outings or other activities, enhancing their sense of independence and engagement both within and outside the facility.

While residents and families generally express satisfaction with the level of care and the friendly atmosphere, they have noted some concern over staffing shortages, particularly within memory care, which has occasionally impacted personalized care levels. Despite this, caregivers are praised for their individual attention, and the overall environment is described as well-maintained, offering a balance of social activities and personal care. Improvements in staffing and communication could further enhance the service experience at the facility.

Costs at this community start at $2,520 and range up to $4,614. The average price in the community is $3,698, which is less than the average price in the area of $4,073. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.