Aperion Care Chicago Heights, situated in Chicago Heights, IL, is a senior living facility that provides a variety of services, including skilled nursing care, short-term rehabilitation, and long-term care accommodations. The facility is designed to assist individuals who require medical and rehabilitative support post-surgery, illness, or injury. Aperion Care aims to create personalized care plans for its residents, enhancing their quality of life through a combination of therapeutic and recreational activities.

The facility provides comprehensive care and medical support services, such as pain management, occupational therapy, physical therapy, and speech therapy. Qualified nurses are available to address the healthcare needs of residents. Aperion Care Chicago Heights supports up to 187 residents and is certified by Medicare and Medicaid, participating in Medicare reimbursement programs since November 1, 1967. Additionally, it offers hospice and memory care services, as well as resident and family counseling, to support emotional and social well-being.

Despite the range of services offered, reviews indicate significant areas of concern pertaining to care quality and the facility’s environment. Many residents and their families report issues such as the facility being unsanitary, with offensive odors, poorly maintained shared spaces, and inadequate cleanliness. Furthermore, negligence in resident care, including insufficient food portions, inappropriate treatment by staff, and delays or omissions in medical care, has been reported. Concerns about theft of personal items and cigarettes being distributed without proper sanitary measures are noted. Communication issues have been highlighted, with poor coordination among staff and difficulties in reaching responses for resident or family inquiries. Some reviews mention unprofessional behavior and discrimination within the management, contributing to a perception of an unsafe and unsupportive environment. While a few reviews acknowledge individual staff efforts positively, overarching systemic issues with cleanliness and care quality are prevalent.

Costs at this community start at $2,150 and range up to $8,400. The average price in the community is $5,275, which is less than the average price in the area of $5,510. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.