Appleton Area Health, located in Appleton, Minnesota, offers a range of healthcare services with a focus on nursing home care. The facility provides several healthcare supports and services intended to address the needs of its patients and residents. Key services include a clinic that offers general medical care, and hospice services designed to deliver compassionate support to patients nearing the end of life. The facility also provides comprehensive rehabilitation services, including occupational therapy, aimed at helping individuals regain or improve their ability to perform daily activities; physical therapy, which focuses on restoring and enhancing physical function and mobility; and speech therapy, which is structured to address communication and swallowing disorders.
Additional specialized services at Appleton Area Health include pharmacy services, which ensure that medications are managed and dispensed efficiently, and podiatry services that focus on the diagnosis and treatment of foot-related conditions. For advanced care management, the facility employs Care Innovations like QuietCare, which is a monitoring system designed to improve resident safety, alongside an electronic Medication Administration Record (eMAR) system that helps streamline medication administration to enhance accuracy and reliability.
Despite the comprehensive range of services offered, Appleton Area Health has received critiques from patients and families, highlighting several areas of concern. These include dissatisfaction with administrative processes, particularly in billing, which has been described as problematic and inefficient. Additionally, there have been reports of poor communication within the urgent care department, noting a lack of responsiveness and failure to return phone calls. Such issues have contributed to challenges in service delivery, negatively impacting patient trust and satisfaction. Families have expressed caution regarding relying on the facility for urgent medical needs, due to these communication and administrative hurdles.
Costs at this community start at $1,955 and range up to $6,900. The average price in the community is $4,428, which is less than the average price in the area of $5,034. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
