Arbors West is a senior living community located in West Jefferson, Ohio. This facility, certified by Medicare and Medicaid and a Medicare participant since October 12, 1979, specializes in nursing home care, providing a wide range of services to meet the diverse needs of its residents. Arbors West accommodates up to 93 occupants and offers personalized care plans aimed at addressing both short-term rehabilitation and long-term care requirements. The facility is multilingual, providing services in English, Spanish, and French, which enhances communication and support for a diverse resident population. A highlight of Arbors West's offerings is its 24-hour skilled and licensed nursing care, ensuring residents have access to medical attention at any time.
The care services at Arbors West include extensive medical support such as physical, occupational, and hearing therapy, alongside specialized care in fields like dental and podiatry. The facility emphasizes medication management to ensure the proper administration and monitoring of treatments. Additionally, Arbors West provides respite care opportunities, allowing family caregivers to take temporary breaks while ensuring their loved ones continue to receive professional care. Residents can also participate in clubs and community activities, fostering social interactions and an engaging living environment. Further support includes resident and family counseling, which promotes understanding and involvement in care planning. Practical services like laundry/dry cleaning are available to assist residents with daily living needs. A focus on maintaining health and safety standards through staff training and upgraded amenities aims to improve care quality and resident satisfaction.
Reviews of Arbors West offer varied perspectives on its services and environment. Positive feedback praises the clean living spaces, friendly staff, and effective therapy programs, suggesting strong recommendations for long-term care and rehabilitation. Staff generally express pride and satisfaction in their workplace, noting camaraderie and dedication to resident care. Conversely, negative observations, including alleged HIPAA violations, unpleasant odors, and staffing challenges, underscore areas needing improvement. Concerns about missed appointments, slow response times, and food quality have been reported, pointing to inconsistencies in service delivery. Some employees have raised issues about high staff turnover and stressful conditions, which may impact service quality and workplace morale. These mixed reviews highlight Arbors West's commitment to improvement while acknowledging ongoing challenges.
Costs at this community start at $6,327 and range up to $6,692. The average price in the community is $6,510, which is more than the average price in the area of $4,680. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
