Archway Transitional Care Center, situated in the vibrant city of Macon, Georgia, provides a nurturing and supportive environment for up to 133 residents, certified by both Medicare and Medicaid since December 1, 1989. This well-established facility is deeply committed to offering comprehensive care and medical support services. Residents benefit from 24-hour licensed practical nursing care, ensuring that medical attention is always available when needed. The facility's dedication to holistic care is further exemplified by its provision of dental care and seamless access to an on-site pharmacy, promoting the overall health and convenience for residents.
Physical therapy services at Archway Transitional Care Center are designed to help residents maintain or improve their mobility and independence. The facility is equipped with state-of-the-art therapeutic equipment and staffed by skilled therapists who develop personalized rehabilitation plans tailored to each resident’s needs. This focus on physical wellness is complemented by the availability of respite care services, offering temporary relief to primary caregivers and ensuring that residents continue to receive high-quality care even when their regular caregivers need a break.
The center places a strong emphasis on emotional and psychological well-being, providing resident and family counseling services. These services are aimed at fostering a supportive community atmosphere where residents and their families can navigate the challenges of transitional care together. The counseling services are facilitated by experienced professionals who offer guidance and support in a compassionate manner.
Despite the center’s commitment to quality care, reviews from some residents and their families have highlighted areas needing improvement, particularly in communication and staff professionalism. For instance, there have been reports of lapses in communication, such as a critical incident where the passing of a resident's mother was not promptly communicated to the family, pointing towards administrative inefficiencies. Such feedback underscores the importance of enhancing communication protocols and training staff for better interaction with residents and their families.
However, the center is continuously working on improving these aspects, recognizing the importance of effective communication and professionalism in delivering excellent care. Efforts are being made to address these concerns through staff training programs and reinforcing the importance of empathy and respect in every interaction, ensuring that all residents and their families feel heard and valued.
Costs at this community start at $6,570 and range up to $7,621. The average price in the community is $7,096, which is more than the average price in the area of $4,192. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.