Ash Grove Healthcare Facility, nestled in the charming community of Ash Grove, Missouri, is a staple in the local healthcare landscape, primarily known for its dedicated skilled nursing care. With a capacity to accommodate 79 residents, Ash Grove is certified by both Medicare and Medicaid and has been a participant in Medicare since May 24, 1994. This facility is committed to delivering a spectrum of services, including long-term care, short-term rehabilitation, and respite care—all meticulously designed to address the diverse healthcare needs of its residents, who may be on the road to recovery from various injuries, illnesses, or surgeries.
The facility's care and medical support infrastructure is designed to provide continuous nursing care and rehabilitation services, ensuring residents receive the attention and support they need. However, feedback from residents and their families has highlighted areas for improvement. Concerns have been raised regarding the quality of care and staff interactions, with reports of disrespectful behavior and a lack of dignity afforded to residents. Issues such as staff yelling and inadequate treatment have been noted, reflecting a need for enhanced staff training and resident engagement.
Nutritional services at Ash Grove Healthcare Facility have also come under scrutiny. Residents have expressed dissatisfaction with the meals provided, frequently describing them as cold and lacking in variety and nutritional value, often limited to noodles and mashed potatoes with minimal protein, even when specific dietary requests have been made. This highlights an opportunity for the facility to improve its food service operations to better meet the dietary needs and preferences of its residents.
Furthermore, promised amenities and services have reportedly fallen short of expectations, contributing to a general sense of disappointment among residents. Frequent relocations within the facility, particularly in areas referred to as "pods," have been a source of frustration, with residents citing unclear communication and a feeling of instability. Despite the provision of resident and family counseling services, the overall experience at Ash Grove has left some residents and their families feeling disheartened.
While Ash Grove Healthcare Facility offers essential healthcare services to its residents, the feedback underscores the need for ongoing evaluation and improvement in key areas to enhance the quality of life and satisfaction for those entrusted to its care. By addressing these concerns and focusing on improving service delivery, Ash Grove can work towards fulfilling its potential as a leading provider of skilled nursing care in the Ash Grove community.
Costs at this community start at $2,940 and range up to $5,150. The average price in the community is $4,045, which is less than the average price in the area of $4,116. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.