Williams Bay Health Services is located in Williams Bay, Wisconsin, and primarily provides nursing home care with additional assisted living services. The facility accommodates up to 55 occupants and offers a range of healthcare and support services aimed at promoting resident well-being and rehabilitation. As a Medicare and Medicaid-certified institution, with certification since January 1, 1984, the facility provides clinical care, including wound care and stroke care management. Residents at Williams Bay Health Services have access to a comprehensive suite of therapeutic services, including occupational, physical, and speech therapies, all designed to aid recovery and enhance quality of life. The presence of skilled nurses ensures medical needs are met, and the facility offers additional personal care services such as laundry and dry cleaning, and a barber/beauty salon for resident convenience. The facility also promotes social engagement through clubs and communities, contributing to a supportive atmosphere for residents. Furthermore, it offers resident and family counseling to enhance communication and address psychosocial needs.

Despite the range of services offered, resident and family reviews of Williams Bay Health Services convey mixed assessments of care quality. Several reviews raise concerns about neglect, noting long response times to assistance calls and issues with hygiene practices attributing to health risks like urinary tract infections. Reports of understaffing and alleged inaction on serious matters, such as theft of medication, further underscore challenges within the facility’s administration. However, some positive accounts praise certain staff members as caring and responsive, though these are contrasted with experiences of inconsistent care. The noted deficiencies in certified nursing attendant coverage suggest a need for structural improvements and increased staffing to enhance service delivery. Overall, while there are indications of friendly and attentive care from select staff, the consistent call for improvement highlights areas where the facility must address issues to ensure the safety and well-being of its residents.

Costs at this community start at $2,190 and range up to $8,429. The average price in the community is $5,310, which is less than the average price in the area of $5,853. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.