Augsburg Lutheran Home and Village is a continuing care retirement community located in Baltimore, Maryland. The facility offers a spectrum of services, including independent living, assisted living, skilled nursing care, memory care, and rehabilitation services. This variety allows the community to cater to residents’ changing needs, offering a continuum of care to support different stages of aging. The facility is certified by Medicare and Medicaid, having been a Medicare participant since March 14, 1989. Augsburg also offers resident and family counseling, emphasizing personalized care in a supportive environment.
The healthcare services at Augsburg Lutheran Home and Village encompass a range of medical and lifestyle support to meet the diverse needs of its 129 current occupants. Medical services include occupational therapy, speech therapy, wound care, and podiatry, along with dental and hearing care. The facility's healthcare team includes nurses known for their dedication, as noted by many residents and family members, though there have been mixed reviews about the consistency of patient care. Some residents have praised specific staff members, such as Deirdre Gamble, for their attentiveness and compassion, while others have expressed concerns about management oversight and responsiveness to medical emergencies.
In terms of amenities, the community provides a barber/beauty salon and various clubs and communities to engage residents socially and recreationally. Additionally, the facility offers laundry and dry cleaning services to ensure residents' daily needs are met. Despite residents appreciating the clean environment and high-quality rehabilitation services, there have been complaints about kitchen hygiene and meal quality. Issues like understaffing, communication gaps among departments, and maintenance problems, such as unreliable air conditioning, have also been reported as detracting from the residents' comfort and safety. Recent developments aim to enhance facilities and services, focusing on continuous improvement to support the residents' well-being.
Costs at this community start at $2,426 and range up to $8,124. The average price in the community is $5,275, which is less than the average price in the area of $5,550. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
