Autumn Care of Fayetteville, located in Fayetteville, North Carolina, is a nursing home that provides a variety of care services tailored to both short-term rehabilitation and long-term residential needs. Certified by both Medicare and Medicaid, Autumn Care has been a Medicare participant since March 24, 2011. The facility accommodates 89 current occupants and offers a comprehensive range of care services to assist its residents. These services include skilled nursing care, memory care, stroke care, cardiac care, and hospice services. In addition, specialized care such as speech therapy, physical therapy, occupational therapy, vision care, dental care, podiatry, and wound care is available to address specific health issues that residents may face.
The facility also boasts a selection of amenities designed to enhance the quality of life for its residents. A barber and beauty salon is available on-site, allowing residents to maintain personal grooming and care. Participation in clubs and community activities is encouraged, fostering social interaction and engagement among residents. Additional supportive services include pain management, which is crucial for residents dealing with chronic conditions, and the facility also offers resident and family counseling to support emotional and mental well-being. Autumn Care provides a family council to facilitate communication between families and the facility, ensuring that concerns and preferences are addressed.
Despite the comprehensive services and amenities, reviews of Autumn Care of Fayetteville reveal a mixed experience with regard to the quality of care and staff conduct. Positive feedback often highlights attentive and caring staff, commending specific individuals like Lakresha and Suzanna Matteson for their professional and compassionate approach. The rehabilitation services and cleanliness of the facility are praised by many families. However, negative reviews point to incidents of neglect and poor staff behavior, including unattended call lights, inadequate patient care leading to issues like dehydration, and unaddressed pain management needs. There are also reports of disrespectful interactions between staff and residents or their families. While some families appreciate the facility's environment and the efforts of dedicated staff, others express concerns about inconsistent care practices and recommend caution to prospective residents.
Costs at this community start at $5,631 and range up to $8,315. The average price in the community is $6,973, which is more than the average price in the area of $5,257. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
