Avista Senior Living North Mountain is an assisted living and memory care community located in Phoenix, Arizona. The facility is part of the Avista Senior Living network and serves older adults who require varying levels of support with daily activities in an apartment-style environment. Avista North Mountain provides a combination of assisted living services and specialized memory care programs, with a focus on developing personalized care plans that address residents' individual needs.

The community offers a range of care and medical support services. Memory care at Avista North Mountain includes secured accommodations designed specifically for residents experiencing memory loss, such as dementia and Alzheimer’s disease. The memory care neighborhood is accessible only to residents and authorized staff, prioritizing safety and supervision. Care staff receive training to support cognitive impairments, with routines and environments designed to promote familiarity and minimize confusion. The community supports residents with ambulatory and incontinence needs and accepts adults with psychiatric diagnoses. Medical services include medication management, diabetes care, dental and podiatric visits, and a therapy room for rehabilitative or restorative therapies. Staff are able to provide full assistance with bathing, eating, dressing, and toileting. Bilingual and multilingual support is available in English, Spanish, French, and German, accommodating residents from diverse backgrounds.

Amenities within Avista North Mountain include a barber and beauty salon, activity clubs and community engagement opportunities, and common areas suited to socialization and recreation. Programs have been developed to target life enrichment, with regular activities tailored for cognitive, physical, and social well-being. Residents have opportunities to dine in communal spaces, and the facility has recently focused on improvements in dining and activity options for greater resident benefit.

Transportation services are available through both complimentary and paid options. The community provides scheduled transportation for medical appointments, shopping, and social outings, ensuring access to necessary healthcare and local amenities. Additional transportation services are available at cost for resident needs not covered by the complimentary offerings.

Feedback from residents and families about Avista Senior Living North Mountain highlights a mix of positive attributes and significant concerns. Some residents and families express satisfaction with the caring and attentive staff, the sense of community, and the variety of activities available. Positive comments often mention the warm, welcoming atmosphere and the support offered by team members, particularly those who go above and beyond during challenging times. However, other reviewers have described problems such as chronic understaffing, particularly in the memory care unit, with reports of delayed or inadequate care, poor hygiene, and lack of supervision. Additional concerns include communication issues with leadership, unaddressed complaints, maintenance problems, and inconsistent quality in food service. Thus, experiences at the facility can vary, indicating the importance for prospective residents and families to closely assess fit and oversight practices, especially for those requiring higher levels of care.

Costs at this community start at $2,200 and range up to $5,850. The average price in the community is $4,025, which is more than the average price in the area of $3,998. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.