Avon Nursing Home L L C is a care facility located in Avon, New York, primarily providing nursing home services. The facility is equipped to offer various types of medical support and therapeutic services to its residents. These include hospice care for individuals requiring end-of-life support, as well as respite care options for temporary stays. The facility features a comprehensive department dedicated to physical, occupational, and speech therapies, catering to residents who need assistance with rehabilitation and skill development. Additionally, Avon Nursing Home offers around-the-clock skilled nursing care, ensuring that residents have continuous access to medical attention and support. The staff is equipped to handle wound care, which involves the management and treatment of different types of wounds to promote healing.

Despite the range of services available, resident and family reviews have consistently highlighted issues with the professionalism of the staff at Avon Nursing Home L L C. These reviews frequently mention inappropriate handling of phone calls, with reports of calls not being put on hold, leading to conversations being overheard on the floor and abrupt disconnections happening without explanation. Moreover, difficulties in reaching specific personnel, such as a social worker named Tessa who is unavailable on specific days, have been noted. There are broader concerns about customer service, including perceived inadequacies in the care provided. These repeated complaints suggest systemic issues within the organization and have contributed to a negative perception of the facility’s overall quality of care.

Costs at this community start at $1,533 and range up to $9,044. The average price in the community is $5,288, which is less than the average price in the area of $6,273. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.