Baptist Health Nursing and Rehabilitation Center, located in the picturesque town of Scotia, NY, offers a diverse range of care services tailored to meet the needs of its residents. These services include skilled nursing care for individuals recovering from illness or surgery, comprehensive rehabilitation programs aimed at restoring independence, and long-term care designed for those who require ongoing support. The facility prides itself on the development of personalized care plans that address the unique needs of each resident, ensuring that every individual receives the attention and support necessary for their well-being.
Despite these commendable intentions, reviews from residents and their families have raised significant concerns regarding the quality of care provided at Baptist Health. Many families have reported issues with medication management, indicating that some residents have experienced delays or errors in their medication schedules. Additionally, hygiene practices have been called into question, with reports of residents remaining in soiled clothing for extended periods, which raises serious concerns about dignity and comfort. The responsiveness of the staff has also been a point of contention, with numerous accounts detailing unanswered call buttons, leaving residents feeling neglected during critical times.
Communication between families and staff is another area where improvements are needed. Families have expressed frustration over difficulties in engaging with the nursing staff regarding their loved ones' care plans and daily needs. This lack of effective communication can lead to misunderstandings and heightened anxiety for families trying to advocate for their relatives.
While some staff members have been recognized for their compassionate approach and genuine care, the overall sentiment reflects a culture of indifference, which many attribute to high turnover rates and understaffing. This situation has resulted in families expressing their disappointment with the care outcomes, advising potential residents to consider alternative facilities based on their experiences, which have notably declined since initial interactions prior to residency.
In light of these concerns, it is essential for prospective residents and their families to thoroughly investigate all available options and consider the experiences of those who have previously lived at Baptist Health Nursing and Rehabilitation Center. Open dialogue with current residents, families, and staff can provide valuable insights into the facility’s environment, care quality, and overall atmosphere, ultimately aiding in making an informed decision about long-term care needs.
Costs at this community start at $2,291 and range up to $11,495. The average price in the community is $6,893, which is more than the average price in the area of $6,890. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
