Baypoint Healthcare Center, located in Hayward, California, is a nursing home facility certified by both Medicare and Medicaid, participating in Medicare since February 18, 1975. It accommodates up to 91 residents and provides a variety of skilled nursing and rehabilitation services. The facility caters to both short-term rehabilitation patients recovering from surgery or illness and long-term care residents, with specialized services including physical, occupational, and speech therapy. Baypoint is committed to meeting diverse medical needs, ensuring comprehensive care tailored to each resident.
Reviews from residents and their families present a mixed picture of the environment and quality of care at Baypoint Healthcare Center. While some commend the friendliness and dedication of certain staff members and note ongoing efforts to enhance resident care under new management, these positive aspects are often overshadowed by significant concerns. Common complaints include a loud and disruptive environment, inadequate food quality, and insufficient staffing levels resulting in poor care, such as residents being left in soiled diapers for long periods. Reports of rude behavior from staff and administration, particularly an administrator named Cynthia, contribute to feelings of distrust and dissatisfaction among families. Several families have noted a decline in their loved ones' health while at the facility, expressing a lack of confidence in its leadership. Although improvements and reconstruction efforts are underway, many remain dissatisfied with the current state of care and advise caution when considering the facility for a loved one. The center offers resident and family counseling, which may help address some concerns by providing additional support and communication between the facility and families.
Costs at this community start at $10,494 and range up to $12,173. The average price in the community is $11,334, which is more than the average price in the area of $6,075. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.