Because We Care is an assisted living facility located in North Hills, California, offering a range of supportive services designed to cater to the needs of its residents. The facility provides a structured environment that includes clubs and communities for social engagement, which are essential for fostering a sense of belonging among residents. Care services at Because We Care encompass diabetes management, where staff can assist with monitoring blood sugar levels and managing dietary requirements. Medication coordination and management ensure that residents receive their prescriptions on time and as prescribed, minimizing the risk of missed doses or medication errors. Courtesy transportation to medical appointments is available, enhancing access to necessary healthcare services. The facility also provides specialized memory care for those with cognitive impairments, offering programs and environments that support memory retention and safety. Residents who require incontinence or ambulatory care have access to appropriate support and assistance to maintain dignity and mobility. The facility is equipped to communicate in both English and Mandarin, catering to a diverse resident population.
Transportation services at Because We Care include both complimentary and at-cost options. This service is designed to facilitate residents' transport to medical appointments, ensuring they have the necessary access to ongoing healthcare without inconvenience. Additionally, transportation services are available for non-medical purposes, enabling residents to participate in community activities, social events, or personal errands, thereby promoting a well-rounded and independent lifestyle.
Reviews from families of residents at Because We Care are generally positive, highlighting the dedication and attentiveness of the staff, who are praised for maintaining cleanliness and providing attentive care. Families appreciate the open lines of communication with the facility’s staff, which help create a comforting environment for residents. However, some feedback suggests that meals, particularly dinner, could be improved, as there have been instances where food was reported to be cold and bland. Separately, a former employee expressed concerns about workplace practices such as sufficient training and organizational policies, hinting at potential areas for management improvement. Despite these criticisms, the overall sentiment from families is one of satisfaction and recommendation, although the employee's feedback suggests that the facility could benefit from addressing some internal operational challenges.
Costs at this community start at $5,265 and range up to $9,050. The average price in the community is $7,158, which is more than the average price in the area of $5,904. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.