Belhaven Nursing & Rehab Center, located in the vibrant city of Chicago, IL, is a dedicated care facility offering a range of services, including skilled nursing, rehabilitation, and long-term care. This facility is committed to supporting individuals recovering from surgery, illness, or those requiring ongoing medical attention with personalized care plans tailored to meet each resident's unique medical and therapeutic needs.
At Belhaven, the skilled nursing services are designed to provide around-the-clock medical care and support, ensuring that residents receive the attention they need to maintain and improve their health. The rehabilitation services offered include physical, occupational, and speech therapy, aimed at helping residents regain their independence and improve their quality of life. These services are provided by a team of experienced and compassionate healthcare professionals who are dedicated to fostering a nurturing and supportive environment for recovery and well-being.
However, despite the center's focus on comprehensive care, reviews from residents and their families have raised significant concerns about the quality of services provided. Many reviews highlight issues such as inadequate staffing levels, which can lead to delayed response times to patient needs and a feeling of neglect among residents. Additionally, there are recurring reports of unsanitary conditions, including unpleasant odors and environmental issues like insufficient heating, which detract from the comfort and well-being of residents.
Communication between the administration and families has also been a point of contention, with many expressing frustration over a lack of transparency and responsiveness. This has been compounded by concerns about the quality of food provided, with some families noting a decline in the health and well-being of their loved ones as a result.
Nonetheless, it's important to note that there have been isolated positive remarks regarding the demeanor of the administrator and the center's efforts in providing job opportunities, suggesting potential areas of strength within the facility.
In summary, while Belhaven Nursing & Rehab Center aspires to offer comprehensive and personalized care, the feedback from residents and their families indicates significant areas in need of improvement. Addressing these concerns could enhance the overall experience for residents and help the center fulfill its mission of providing high-quality care.
Costs at this community start at $1,101 and range up to $9,020. The average price in the community is $5,060, which is less than the average price in the area of $5,499. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.