Benchmark Senior Living at Haverhill Crossings, located in Haverhill, MA, is a senior care facility that offers both assisted living and memory care services. The community is designed to cater to the individual needs of its residents through personalized care plans, ensuring that each person receives the attention and assistance they require. The memory care services are housed in a specialized unit known as The Harbor, which focuses on providing a safe and dignified environment for residents with memory-related conditions. Residents benefit from a range of care services, including incontinence care, ambulatory care, and diabetes care. The community also emphasizes medication management to support residents' medical needs. A team of nurses is available to provide medical support and assist with healthcare management.

The community includes amenities and infrastructure designed to accommodate residents with memory loss. These include indoor walking paths, a secured community environment, and spaces designed to promote safety and ease of navigation. For social engagement, residents can participate in various clubs and communities, while on-site facilities such as a barber/beauty salon and laundry services enhance convenience and promote a sense of normalcy and self-care. Residents and their families often commend the facility’s care quality and the compassionate nature of its staff. Although there are some criticisms regarding housekeeping standards, the overall atmosphere is perceived as welcoming and comforting.

Transportation services at Benchmark Senior Living at Haverhill Crossings include complimentary transportation for both medical and non-medical purposes, facilitating residents' access to off-site medical appointments as well as opportunities for shopping trips and community outings. This service is particularly beneficial for those residents who may not be able to drive, ensuring that they maintain their independence and stay connected with the surrounding community. Despite some concerns regarding pricing and communication issues for specific behavioral needs, families appreciate the facility’s efforts to maintain safety and the recent enhancements to wellness programs and community activities.

Costs at this community start at $3,050 and range up to $7,547. The average price in the community is $5,298, which is less than the average price in the area of $7,635. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.