Benjamin Healthcare Center, nestled in the vibrant city of Boston, Massachusetts, is a comprehensive nursing home facility dedicated to providing an array of medical and personal care services for its approximately 147 residents. As an established participant in both the Medicare and Medicaid programs since January 1, 1995, Benjamin Healthcare Center is committed to fostering a supportive environment for its residents through high-quality medical care and specialized services.
The center offers an extensive range of healthcare services designed to cater to the varied needs of its residents. These services include essential vision and hearing care, ensuring residents maintain their sensory health, as well as podiatry and dental care to address specific foot and oral health concerns. Speech therapy is available for those requiring assistance with communication and swallowing difficulties, while occupational and physical therapies are tailored to enhance residents' mobility and independence. Pain management programs are also in place, helping residents achieve a more comfortable and pain-free lifestyle.
Staffed with qualified nurses who provide around-the-clock care, the facility ensures that residents receive timely medical attention and personalized care plans. In addition to physical health services, the facility offers resident and family counseling services, providing emotional support and guidance to help navigate the complexities of senior care.
Despite the broad range of services offered, the facility has faced challenges with maintaining high standards in certain areas. Reviews from residents and their families have highlighted concerns regarding the quality of care, particularly emphasizing issues with cleanliness and management. Reports describe the facility as struggling with persistent neglect of patients, with families experiencing difficulties in resolving concerns with the staff. Troubling accounts include health declines attributed to inadequate care, and ongoing problems with malodor and insufficient hygiene, which have led to feelings of distrust and frustration.
While the facility offers a robust portfolio of services, the feedback underscores the importance of addressing these concerns to improve overall resident satisfaction and care quality. By focusing on enhancing their operational practices and communication with residents and families, Benjamin Healthcare Center can work towards rebuilding trust and providing a more positive experience for all involved.
Costs at this community start at $1,970 and range up to $12,395. The average price in the community is $12,395, which is more than the average price in the area of $7,861. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.