Bentwood Nursing & Rehab, nestled in the vibrant community of Florissant, MO, offers a variety of services aimed at supporting the health and well-being of its residents. Designed to cater to individuals seeking comprehensive nursing care and rehabilitation, Bentwood provides a spectrum of services, including skilled nursing, physical therapy, occupational therapy, and speech therapy. These services are tailored to meet the individual needs of residents, fostering an environment geared towards recovery and rehabilitation.
The facility boasts a range of amenities designed to enhance the quality of life for its residents. These include well-appointed private and semi-private rooms, each equipped with modern conveniences to ensure comfort and privacy. Residents can enjoy nutritious, chef-prepared meals in a communal dining area that encourages social interaction and community building. Bentwood also offers recreational activities and programs designed to engage residents physically and mentally, from group exercises to arts and crafts sessions.
Despite these offerings, the facility has received notable criticism regarding the quality of care and responsiveness of its staff. There have been reports of neglect, with residents sometimes found in soiled conditions and experiencing delays in receiving assistance when using call lights. The safety and health concerns are further exacerbated by instances of medication errors and a lack of timely corrective actions by the nursing staff. Understaffing issues are a significant concern, as aides are reportedly stretched thin, which may contribute to lapses in care.
Management figures, including David Andrew, Maggie, and Dr. Andrea Itzkowitz, have faced criticism for being unresponsive to complaints and prioritizing occupancy over quality care. Allegations of intimidation tactics against families who raise concerns add another layer of distress for those with loved ones in the facility. This pattern of negligence and insufficient compassion in patient care has been a recurring theme in reviews from residents and their families, highlighting the need for substantial improvements in service delivery at Bentwood Nursing & Rehab.
Costs at this community start at $2,688 and range up to $6,150. The average price in the community is $4,419, which is less than the average price in the area of $4,436. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
