Bernard Care Center, located in St. Louis, MO, is a healthcare facility that primarily offers nursing home and assisted living services. Certified by Medicare and Medicaid, the center has been a Medicare participant since August 1, 1992. It accommodates 131 residents and offers an array of care services designed to meet various medical and personal needs. The facility provides comprehensive nursing care, including services such as diabetes management, vision care, and podiatry, along with specialized therapies like occupational therapy, speech therapy, and wound care management. Bernard Care Center also ensures the availability of respite care, dialysis, tracheotomy care, medication administration, and IV therapies. Memory care, incontinence care, and ambulatory care are integral parts of their service, supported by a secured community to ensure resident safety. Amenities at the facility include a barber/beauty salon, clubs, and communities to foster social interaction, and in-house laundry services. Additional resources like a pharmacy, pharmacy consultant, and access to hospice care further extend the range of services available.
The reviews of Bernard Care Center illustrate a notable difference in resident and family experiences. Positive feedback highlights the friendliness of staff, a clean environment, and high-quality client engagement, painting the facility as a welcoming home for loved ones. However, contrasting reviews raise serious concerns, citing issues of poor care, misleading information, unprofessional staff behavior, hygiene problems, and inadequate handling of the COVID crisis. Problems with understaffing, poor communication, lack of proper training, and unfulfilled promises are also reported, suggesting the need for improvements in staffing practices and operational management. Despite efforts to enhance care services and infrastructure, such reports indicate variability in the standard of service provided, necessitating focused attention on consistent quality and management practices to ensure all residents receive the expected level of care.
Costs at this community start at $2,100 and range up to $6,180. The average price in the community is $4,140, which is less than the average price in the area of $4,428. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.