Bethel Home and Services, located in Viroqua, WI, is a senior living community that provides various care options, such as nursing home care, assisted living, skilled nursing, rehabilitation services, and memory care. As of the last update, it housed 72 residents and has been certified by Medicare and Medicaid since September 1, 1996, indicating its compliance with federal health and safety standards. The facility also takes part in resident and family counseling, which suggests an effort to engage with those who rely on its services. Despite this, recent resident and family reviews highlight significant dissatisfaction regarding the quality of care provided.

Residents and family members commonly report concerns over the lack of compassion and attention from the staff at Bethel Home and Services. Frequent complaints mention issues such as unanswered call lights, inadequate feeding efforts, and generally poor treatment, pointing to neglect of basic needs. There is a prevailing sentiment of disappointment towards the facility's care standards, with the Director of Nursing specifically criticized for not ensuring appropriate care. Other issues include residents being ignored despite requesting help and staff displaying unprofessional behavior when interacting with concerned family members. While there is an isolated review that speaks positively about staff attentiveness and prompt problem resolution, this view is overshadowed by numerous accounts of alleged abuse and mismanagement. Some families express disillusionment with the discrepancy between the facility’s seemingly positive ratings and their actual experiences, leading to mistrust in its advertised standards. Nonetheless, Bethel Home and Services maintains its stated commitment to enhancing resident care and services, although no specific recent developments have been widely publicized.

Costs at this community start at $7,560 and range up to $8,770. The average price in the community is $8,165, which is more than the average price in the area of $5,036. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.