Betsy Ross Rehabilitation Center, Inc, located in Rome, New York, is a nursing home facility providing various care services to its residents. The facility has been a Medicare participant since January 10, 1992, and is certified by both Medicare and Medicaid. Currently, it accommodates 112 residents and offers a range of care services and amenities designed to meet diverse resident needs. These services include comprehensive nursing care, memory care support, stroke care, hospice, and wound care. The center also provides a variety of therapies such as physical, occupational, and speech therapy, along with vision and dental care. Complementary services like podiatry, pain management, and laundry/dry cleaning are also available to enhance resident comfort. The facility encourages community involvement and cultural inclusiveness, serving Catholic, Jewish, Vietnamese, Chinese, French, and Spanish-speaking residents. Residents have access to a barber/beauty salon, activities and clubs, and support such as resident and family counseling.
Reviews of Betsy Ross Rehabilitation Center depict a mixed snapshot of care quality and staff performance. While some staff members, like Elisa C. in activities and Lindsay R. in the therapy department, receive praise for their friendly and caring demeanor, and for their flexibility in responding to family concerns and bereavement situations, there are significant criticisms as well. Reported concerns include inadequate staffing, poor communication, facility aging, neglect, and lack of follow-up on care, which have caused distress for some residents and families. The dietary department, in particular, faces criticism for organizational issues and staff conduct, with allegations of potential health violations. While some positive changes have been noted over time, historical concerns with nursing care and other operational areas persist. These factors contribute to a mixed reputation that might influence families when considering the facility for their loved ones' care.
Costs at this community start at $2,500 and range up to $8,745. The average price in the community is $8,745, which is more than the average price in the area of $6,433. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.