Big Elm Retirement and Nursing Centers is a care facility located in Kannapolis, North Carolina. It is a Medicare and Medicaid certified institution, participating in Medicare since January 1, 1991. The facility is equipped to provide nursing home and assisted living services, catering to approximately 45 current occupants. Big Elm offers a range of medical and support services, including incontinence care, ambulatory care, and diabetes management. These services are designed to meet the varied needs of residents, ensuring that they receive appropriate medical care and support.

In terms of resident support, Big Elm Retirement and Nursing Centers offers resident and family counseling, which aims to engage families in the care process and address any concerns or needs that may arise. However, feedback from residents and family members reflects a distinct divide in perceptions of care quality and staff performance. Some reviewers have applauded the facility for providing exceptional medical care and employing attentive and caring staff, with specific commendation given to the short-term rehabilitation services and personalized attention that have significantly aided health recovery. Conversely, others have raised concerns about neglectful care practices and lack of professionalism among certain staff members, particularly administrators and certain nurses. Complaints from this group include inadequate staffing, poor living conditions, and management's neglect of resident needs. These mixed reviews highlight variability in service experiences, suggesting an area of potential improvement for the facility to ensure consistent quality of care for all residents.

Costs at this community start at $1,745 and range up to $7,700. The average price in the community is $4,722, which is more than the average price in the area of $4,648. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.