Booker T. Washington Skilled Nursing & Rehabilitation, located in Shreveport, Louisiana, offers specialized care services with a focus on nursing-home care and memory-care support. The facility is designed to accommodate residents requiring both long-term nursing attention and care for memory-related conditions such as dementia and Alzheimer's disease. The facility employs a team of healthcare providers adept in managing the complex needs of these residents, with an emphasis on creating a supportive and adaptable environment tailored to each individual's care plan.
The nursing staff at Booker T. Washington is a core component of its care delivery system, noted in resident feedback for their kindness and supportive nature. Nurses at the facility provide round-the-clock medical support, assisting with daily living activities, administering medications, conducting health assessments, and monitoring resident health statuses. While the nurses receive individual praises for improving resident mobility and resilience, family reviews suggest challenges in communication, particularly during critical incidents.
Pharmacy services are integrated into the care model at Booker T. Washington to ensure residents receive accurate and timely medication management. Regular collaboration between the nursing staff and pharmacists aims to optimize therapeutic outcomes and ensure safety and compliance with prescribed treatments.
Despite the facility's collaboration with local hospitals like Alton Memorial Hospital and Saint Louis University Hospital to address acute medical needs and specialty consultations, concerns about responsiveness, particularly in times of emergency, have been raised by family members. While some reviews reflect positive experiences with nurse-led care and personalized attention, other accounts point to issues with emergency handling, poor communication, and post-mortem administration, which have affected family trust in the facility's care quality. The management’s approach to these concerns, especially regarding responsiveness and thoroughness in documentation and communication, remains a critical area for improvement to enhance overall resident and family satisfaction.
Costs at this community start at $2,350 and range up to $5,095. The average price in the community is $3,722, which is less than the average price in the area of $4,064. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
