Brandywine Hall, located in West Chester, Pennsylvania, is a skilled nursing facility that provides a range of care services, including nursing home care and assisted living options. As part of the Genesis HealthCare network, Brandywine Hall focuses on offering both short-term rehabilitation and long-term care services to its 167 residents. The facility is certified by Medicare and Medicaid and has been a participant since July 31, 1987. In addition to medical and nursing care, Brandywine Hall offers specialized services such as memory care for individuals with Alzheimer's or dementia and hospice services. The facility is equipped with a barber/beauty salon, and residents have access to resident and family counseling services.
Brandywine Hall provides a comprehensive array of services to address the diverse medical and personal care needs of its residents. Occupational therapy and physical therapy are available to help residents regain and maintain as much function and mobility as possible. Speech therapy and hearing care are offered to address communication and auditory needs, while vision care services cater to ocular health. The facility also administers dental and podiatry care, ensuring the well-being of residents' oral and foot health. Pain management and wound care are available to enhance residents' comfort and recovery. Additionally, Brandywine Hall provides dialysis services for residents with kidney-related conditions. Laundry and dry cleaning services are included for the convenience of the residents, thereby supporting their daily living needs.
Transportation services at Brandywine Hall include complimentary transportation, which is designed to facilitate both medical and non-medical travel needs for its residents. This service aims to ensure that residents have access to necessary medical appointments and can partake in community activities or personal errands, aiding their independence and social engagement.
Feedback on Brandywine Hall is mixed, highlighting a varied experience among residents and their families. Positive reviews commend the facility for the dedication and professionalism of some staff members, who provide excellent service despite challenging circumstances. These reviews frequently mention well-communicated updates to families and innovative activities designed to engage residents, such as holiday gatherings. However, there are significant criticisms, particularly regarding issues like understaffing, inadequate communication, and cleanliness challenges. Reports of staff neglecting call lights and mishandling patient needs are troubling to many reviewers, and some families express frustration with administrative shortcomings. These concerns are particularly relevant in light of the systemic problems that appear to impact the facility's overall management and service delivery.
Costs at this community start at $1,295 and range up to $10,646. The average price in the community is $5,970, which is less than the average price in the area of $6,270. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
