Bright Glade Health and Rehabilitation Center Inc, located in Memphis, Tennessee, is a skilled nursing facility that provides a variety of care services primarily directed towards rehabilitation. The center accommodates 70 occupants and offers both short-term and long-term care options to individuals following hospitalization. Bright Glade is certified by Medicare and Medicaid and has been a Medicare participant since July 18, 2001.
The facility offers comprehensive medical support, including specialized services such as speech therapy, occupational therapy, physical therapy, and cardiac care. Additional services include dialysis, pain management, stroke care, wound care, and hospice services. The center also offers medication management and IV therapies. Bright Glade employs licensed nurses to ensure appropriate nursing care and utilizes care innovations, including Skynet Technology coupled with an electronic Medication Administration Record system, to streamline medication coordination.
Amenities at Bright Glade include laundry and dry-cleaning services to support residents' daily living needs. The facility also provides resident and family counseling services to enhance care coordination and communication. However, based on reviews, there are significant concerns regarding the quality of care and professionalism of staff. Multiple residents and families have reported communication issues, such as unanswered inquiries and lack of scheduled meetings with social workers. Some reviews indicate slow response times to call buttons and ineffective pain management, suggesting potential staffing challenges.
Criticism has particularly been directed toward some African American employees, who were described as inefficient and rude, while other reviews noted a clean environment and some positive interactions with caring aides. Potential clients have expressed hesitations due to perceived unprofessional conduct during inquiries or appointments. Despite these reported issues, Bright Glade Health and Rehabilitation Center remains equipped to offer multidisciplinary rehabilitation services to its residents.
Costs at this community start at $6,175 and range up to $6,692. The average price in the community is $6,434, which is more than the average price in the area of $4,922. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.