Brookdale Conway is an assisted living facility located in Conway, South Carolina, providing care and support in a residential senior living environment. The community is designed to assist older adults who require help with daily tasks while fostering independence and comfort. Brookdale Conway creates individualized care plans tailored to each resident’s specific needs, focusing on delivering reliable assistance with activities of daily living, medication management, and a variety of services and amenities intended for senior residents.
For those needing support, Brookdale Conway offers full assistance with bathing, eating, dressing, and toileting. The caregiving team is trained to deliver personalized, hands-on support to residents requiring significant help with these essential activities. Medication management services are also provided, with staff monitoring prescriptions and administration schedules to support residents’ medical needs. The facility houses an on-site barber and beauty salon, allowing residents convenient access to personal grooming services without needing to leave the community.
Reviews from residents and their families indicate that the facility is maintained to a clean and welcoming standard, and the atmosphere has been described as home-like. The staff is frequently mentioned for their attentiveness, approachability, and communication skills. Many appreciate the positive environment fostered by both employees and residents, highlighting enthusiasm among the activities team and engagement opportunities such as food options, social events, and outings. On-site physical therapy is available and is considered a notable benefit by many families.
However, some families have pointed out concerns about periodic understaffing—particularly during weekends or evenings—which can affect timely care and response to inquiries. While the community primarily focuses on assisted living, some reviewers have expressed dissatisfaction with memory care services, especially for those with advanced dementia, citing less engagement and variable aide experience. Additional areas mentioned for potential improvement include a desire for greater menu variety, policies on outside food, and occasional calls for updates to the facility’s infrastructure. Rooms are generally regarded as adequate in size, though a few residents or visitors felt accommodations were basic. Despite these observations, most feedback indicates that Brookdale Conway provides a supportive environment with comprehensive daily care, aiming to meet residents’ individual needs.
Costs at this community start at $1,800 and range up to $6,083. The average price in the community is $3,942, which is less than the average price in the area of $4,120. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
