Brookdale Dickinson Avenue is an assisted living community located in Greenville, North Carolina. The facility primarily offers assisted living services, with personalized assistance provided for activities of daily living such as bathing, dressing, toileting, and eating—staff are available to offer full assistance with these tasks as needed. Brookdale Dickinson Avenue also operates with 12- to 16-hour nursing care coverage and employs trained nurses to support residents with medication management and diabetes care. Additional clinical services include wound care, ambulatory care, incontinence care, occupational therapy, and physical therapy, all provided in designated therapy rooms within the facility. The community collaborates with hospice providers as necessary, and an emphasis is placed on holistic health and well-being through structured fitness programs, yoga and chair yoga sessions, and the Brain Fitness/Dakim cognitive program.
Amenities at Brookdale Dickinson Avenue include a secure and clean living environment, laundry and dry-cleaning services, a barber and beauty salon, restaurant-style dining, and enclosed courtyards for resident use. Residents have access to a variety of organized clubs and activity communities, with programming intended to promote socialization and engagement. The facility also offers specialized staff training in memory care for those with cognitive impairment, but currently does not operate a dedicated memory care or secured memory care unit, and promotes a semi-independent living model for its residents.
According to resident and family reviews, Brookdale Dickinson Avenue and affiliated Carolina House facilities are generally regarded as clean, well-maintained, and having a friendly, attentive staff. Reviewers especially appreciate the efforts of employees who provide individualized care and support. Active programming and regular activities receive positive feedback, although comments on memory care services are more variable, and engagement could be increased for residents with higher needs. Staffing shortages have been noted, with some families citing longer wait times for assistance and concerns for residents requiring advanced or timely care. Clinical care—such as prompt response to call bells, falls prevention, medication management, and support for mobility—has received mixed reviews, particularly among residents with dementia or complex needs. Dining services are generally considered satisfactory by many, though consistency in food quality and variety is reported to vary.
Communication with the facility’s outreach and tour staff is widely viewed as helpful and informative, but some families have experienced inconsistencies with administrative follow-up and billing transparency. Cost is noted as a consideration for some families, especially as Medicaid is not accepted. Overall, Brookdale Dickinson Avenue offers a supportive and welcoming environment suitable for those capable of managing many aspects of their day-to-day lives, with structured support for standard assisted living needs and a range of on-site services and amenities. For families considering placement for residents needing higher acuity or memory care services, further inquiry into staffing ratios, care standards, and facility training for advanced needs may be warranted.
Costs at this community start at $2,915 and range up to $6,800. The average price in the community is $3,313, which is less than the average price in the area of $4,805. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
