Brookdale Eddy Pond West, located in Auburn, Massachusetts, is a senior living community that primarily offers assisted living care, with access to specialized memory care services as part of the broader Brookdale Eddy Pond campus. The facility provides residents with assistance for daily living activities, including help with bathing, dressing, eating, and toileting, especially for those requiring some physical assistance. Residents also benefit from support in medication management, and the community offers a secure setting designed to accommodate the needs of those experiencing memory loss.
Care and medical support at Brookdale Eddy Pond West include access to 12-16 hour on-site nursing, routine diabetes and wound care, and on-site or coordinated occupational and physical therapy. The facility employs staff with specialized training in memory care, supporting those with Alzheimer’s disease or other forms of dementia in environments that are both secured and designed to address memory loss related challenges. The medical team includes registered nurses, and the facility is equipped to handle ambulatory and incontinence care, as well as hospice services when needed. The wellness center provides resources to support holistic health, and mental wellness programs are available to meet cognitive and emotional needs.
Amenities available to residents include a barber/beauty salon, community clubs, and laundry/dry cleaning services. Fitness programming is available, incorporating options like yoga and chair yoga, encouraging residents to remain active. The building features communal spaces for socialization and structured activities, with a focus on creating an engaging atmosphere, particularly in memory care areas, which are designed to promote safety and support cognitive engagement.
The facility supports both medical and non-medical transportation needs. Complimentary transportation is provided for scheduled outings and appointments, while additional transportation arrangements can be made for non-medical purposes, such as local errands or social events, to help residents maintain community connections and attend appointments as needed.
Summaries of resident and family feedback indicate that the staff at Brookdale Eddy Pond West are often described as warm, attentive, and communicative, creating a welcoming and supportive atmosphere. Families frequently note the professionalism of caregivers and their willingness to update and involve relatives in their loved ones’ care. Positive comments are common about the cleanliness of the facility, the personalized attention from staff, and the availability of diverse activities, especially within memory care. However, there are recurring concerns about food quality and variety, particularly in memory care dining, and reports of inconsistent staffing levels, sometimes resulting in delays or unmet personal needs. Some reviewers have cited rare but serious concerns related to cleanliness and care oversight. Leadership is recognized positively when proactive, but reviewers suggest further improvements in food service, consistent staffing, and diligence in room maintenance could enhance resident satisfaction. Overall, most families believe their loved ones are safe and tended to in a transparent, socially positive community.
Costs at this community start at $1,970 and range up to $6,304. The average price in the community is $4,522, which is less than the average price in the area of $7,977. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
