Brookdale Northwest Hills is an assisted living facility located in Austin, Texas. The community offers residential care primarily for older adults who require assistance with daily living activities. While the primary focus is on assisted living, residents can also receive some memory care services. The facility is designed to provide support with daily activities such as bathing, eating, dressing, and toileting, all available with full assistance from staff. Residents have access to medication management services, diabetes care, ambulatory care, and incontinence support. Additional health services available on-site include access to clinics, dental care, podiatry, and therapy rooms. The staff is equipped to assist with psychiatric issues and regularly monitors residents' well-being.

Residents at Brookdale Northwest Hills benefit from a wide array of amenities aimed at supporting both their physical and cognitive health. The facility features secured areas designed specifically to accommodate memory loss, as well as outdoor walking paths for exercise and fresh air. Fitness programs, including yoga and chair yoga, are offered to encourage mobility and overall wellness. The community promotes engagement through clubs and organized social communities, and bilingual support in English and Spanish is available for those who require it. Personal care services such as a barber and beauty salon are offered on-site for residents’ convenience. The facility also provides a therapy room for rehabilitation and restorative therapy needs.

Brookdale Northwest Hills offers complimentary transportation services for medical appointments and non-medical outings, which support residents in maintaining independence and participation in the broader Austin community. Transportation is scheduled to help residents attend medical clinics, visit shopping centers, and participate in off-site activities arranged by the community.

Resident and family feedback generally indicates satisfaction with the cleanliness and maintenance of the facility, the friendliness and dedication of staff, varied activities, and quality dining options. Family members frequently note clear communication regarding care plans and management’s commitment to transparency. However, some concerns have been raised about billing practices, delayed response times from caregivers, and occasional inconsistencies in medication administration. Additionally, there are mixed reviews regarding room configurations and periodic concerns about staff turnover in some departments. Families are encouraged to stay vigilant about ongoing care needs and financial arrangements, and to communicate closely with the care team for the best possible experience.

Brookdale Northwest Hills does not provide skilled nursing care and its memory care services may be limited. The facility’s primary focus remains on offering assisted living care, daily support, and amenities to enrich residents’ lives. There have been no significant reported changes to its program offerings in recent years.

Costs at this community start at $4,470 and range up to $7,400. The average price in the community is $5,442, which is more than the average price in the area of $4,965. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.