Brookdale River Road is an assisted living community located in Keizer, Oregon. The facility provides support for seniors who require assistance with daily tasks, individualized care plans, medication management, and access to housekeeping and laundry services. Resident accommodations feature spacious rooms, and the property includes amenities such as a barber and beauty salon. Brookdale River Road offers a range of social and recreational activities designed to encourage engagement and physical well-being, although resident feedback notes occasional inconsistency in the activity program due to leadership changes or missed events. As of mid-2024, there have not been widely reported updates or major changes to services or amenities at the community.
Care and medical support at Brookdale River Road include 12-16 hour nursing coverage, licensed nurses on staff, and medication management for residents. The community also provides occupational and speech therapy, wound care services, diabetes care, ambulatory and incontinence care, and full assistance with activities of daily living, including bathing, eating, dressing, and toileting. For residents experiencing cognitive decline, memory care services are available to address their specific needs. Mental wellness programs are part of the broader care approach, with additional support for hospice care when needed. Residents have access to fitness programs intended to promote mobility and overall health.
Brookdale River Road provides laundry and dry cleaning services for personal items and linens, contributing to a maintained and clean environment. Beauty and grooming services are available on-site through the in-house barber and beauty salon. The community’s dining service offers standard meal plans, though reviews indicate a range of opinions regarding food quality and menu variety. While management is noted to be accessible and accommodating during the admissions process, some residents and families have reported communication lapses and understaffing, which at times impact the speed of service and responsiveness to care requests.
For transportation needs, Brookdale River Road offers complimentary transportation as well as transportation arrangement services for non-medical purposes. This helps residents attend appointments, run errands, or participate in off-site activities. The facility’s goal is to facilitate mobility and ease of access to medical visits and personal outings.
Resident and family reviews frequently mention that Brookdale River Road is a clean and well-kept facility, with frontline staff described as kind, compassionate, and helpful. However, challenges related to staffing levels, inconsistency in response times to care requests, and communication with leadership are noted. Families often need to advocate regularly to ensure consistent delivery of care and services. Despite these concerns, many residents and families report satisfaction with the care provided and express gratitude for the team's attentiveness and dedication. Areas for ongoing improvement include more consistent activity programs, better communication from management, and enhanced staffing resources.
Costs at this community start at $3,637 and range up to $5,852. The average price in the community is $4,132, which is less than the average price in the area of $4,861. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.