Brooke Haven Healthcare, located in West Plains, Missouri, is a senior living community recognized primarily as a nursing home. It offers skilled nursing and rehabilitation services for its residents, accommodating both short-term and long-term care needs. With a certification from Medicare and Medicaid since 1989, the facility is equipped to handle complex medical needs through programs that include 24-hour nursing care, cardiac care, wound care, and IV therapies. It also provides outpatient rehabilitation, supporting residents with services like speech therapy, occupational therapy, and physical therapy to aid recovery and improve quality of life. Currently, Brooke Haven Healthcare houses 90 occupants and facilitates resident and family counseling to ensure a supportive environment.
This facility fosters a community atmosphere with various amenities and support services. It includes clubs and communities that encourage social engagement among residents, contributing to their overall well-being. For personal grooming, there is a beauty shop and barber/beauty salon available. Despite reports indicating a generally friendly and compassionate staff working in a clean modernly themed environment, reviews are mixed regarding the consistency of the care. Positive feedback highlights effective rehabilitation services, professional staff conduct, and pleasant dining experiences. However, some reviews express concerns regarding emergency responsiveness, hygiene assistance, and infection control. Instances have been noted where residents were left unattended for periods, suggesting areas for improvement in ensuring consistent and responsive care across the board. Overall, while many families are satisfied with the resident care and environment at Brooke Haven Healthcare, management is advised to address noted issues to enhance overall service quality.
Costs at this community start at $4,563 and range up to $5,150. The average price in the community is $4,856, which is more than the average price in the area of $4,145. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.