Brookside Skilled Nursing Hospital, located in San Mateo, California, is a facility that specializes in nursing home care, offering both short-term rehabilitation and long-term care services. The facility is geared towards helping patients recover from surgery, illness, or injury through specialized treatment plans. Certified by Medicare and Medicaid since 1967, Brookside accommodates 93 current occupants, aiming to deliver comprehensive healthcare in a supportive environment. The hospital provides a variety of amenities and services such as a barber/beauty salon, laundry, and dry-cleaning services to enhance the overall living experience for its residents. Additionally, Brookside promotes a community environment through its resident and family counseling services.
Staffing at Brookside is led by a dedicated director, Elsa, whose nursing team is frequently commended by residents and their families for their kindness and attentive care, particularly for permanent residents. The facility offers physical and occupational therapy services that receive positive affirmation from some reviewers. Nurses and CNAs at Brookside are noted for their efforts to provide comfort and support, often going beyond expectations in their daily care. However, the facility faces some infrastructural challenges, including issues with rusty outdoor air filtering units and broken bathroom plumbing, which have raised concerns about cleanliness and safety. While many staff members are appreciated for their empathy and competence, administrative interactions have been mixed; specific attention has been drawn to Tammy from the billing department, who has received criticism for her handling of post-tenant passing interactions. As Brookside Skilled Nursing Hospital continues its focus on healthcare services, there remains a need for improvements in both administrative processes and facility maintenance to ensure a consistently high standard of resident care.
Costs at this community start at $10,494 and range up to $12,173. The average price in the community is $11,334, which is more than the average price in the area of $6,106. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.