Buchanan County Health Center, located in Independence, Iowa, is a healthcare facility that provides a range of services with a primary focus on nursing-home care. The center offers comprehensive medical support and care services, including specialized programs for dental care, wound care, and podiatry. Certified by Medicare, the facility is equipped to assist a diverse patient population with language support in Vietnamese, Hindi, Spanish, Chinese, and French to ensure accessible communication. The healthcare team includes certified nurse practitioners and professionals trained in speech therapy, physical therapy, occupational therapy, and sensory integration, catering to residents with a variety of care needs. The center also addresses specific issues like balance problems and offers support with beauty and grooming through an on-site beauty shop. Additionally, collaboration with external providers, such as Saint Louis University Hospital, enhances the specialist services available to residents.
Transportation services at Buchanan County Health Center are available for both medical and non-medical purposes to support the various needs of the residents. This transportation ensures that residents can attend medical appointments, participate in community events, or complete personal errands as needed. It plays a crucial role in maintaining the autonomy and quality of life for the residents by facilitating access to essential services and activities outside the facility.
Reviews of Buchanan County Health Center indicate mixed feedback regarding care quality and staff professionalism. Positive assessments frequently highlight the kindness, attentiveness, and efficiency of the staff, particularly noting their efforts during check-ins and follow-up care, as well as the facility’s convenient location. Conversely, some negative reviews focus on experiences within the emergency room, mentioning long wait times and staff attitudes perceived as dismissive. There are concerns about breaches of confidentiality and unprofessional behavior, particularly when addressing urgent care needs for chronic or acute conditions. These mixed reviews reflect both commendable service by certain healthcare staff members and instances of patient dissatisfaction associated with management and care delivery practices. Despite these challenges, the center continues to develop its services, including recent expansions in telehealth and technology infrastructure, to enhance patient care.
Costs at this community start at $5,475 and range up to $6,281. The average price in the community is $5,878, which is more than the average price in the area of $4,896. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.